Davontae Newby
Erie
Summary
Versatile professional with a solid background in various roles, recognized for meticulous attention to detail and strong communication skills. Capable of fostering collaboration and managing time effectively to drive project success. History of delivering results in fast-paced settings through strategic planning and teamwork.
Overview
13
13
years of professional experience
Work History
Tidy Touch Services LLC
Maintenance Tech
Erie
04.2026 - Current
- Maintain accurate records of all maintenance activities performed.
- Assisted in rearranging household items for improved organization and accessibility.
- Load and unload moving trucks efficiently and safely, at residency.
- Deliver attentive service to customers during in-person and phone interactions, enhancing overall experience.
- Resolve customer requests and inquiries, contributing to higher satisfaction levels.
- Collaborate closely with team members to achieve project objectives and meet deadlines.
- Ensure cleanliness and organization of work areas and tools, promoting a safe and efficient environment.
- Follow safety protocols while operating tools and equipment during minor repairs.
Fishing Sales Associate
Sportsman's Warehouse
Erie
04.2022 - 06.2023
- Guided customers in selecting appropriate fishing gear, rods, bait, and tackle to meet their needs.
- Recommended, selected and located merchandise based on customer desires.
- Educated customers on product features and benefits to improve their shopping experience.
- Greeted customers upon entering the store and offered assistance when necessary.
- Processed sales transactions accurately at the cash register.
- Handled customer inquiries and resolved issues effectively and promptly.
- Restocked and organized displays to maintain optimal inventory levels and enhance product visibility.
- Maintained up-to-date knowledge of the latest products and services available in the store.
- Assisted in setting up fishing rods according to customer specifications.
- Collaborated with team members to ensure store cleanliness and organization.
- Inspected returned merchandise for damage or defects before restocking shelves.
- Pushed, lifted, and pulled bins weighing many pounds using proper techniques to avoid injury and item damage.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unloaded shipments and inventory counts.
Dental Assistant
Summit Dental Associates
Erie
05.2018 - 05.2019
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Assisted dentists during procedures, ensuring patient comfort and safety.
- Collected comprehensive dental histories from patients to inform treatment plans.
- Took and developed dental x-rays.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Managed inventory levels of dental supplies to ensure availability for daily operations.
- Ensured compliance with infection control policies and procedures.
- Collaborated with dental team to improve workflow efficiency and patient experience.
- Prepared examination rooms, sterilized instruments, and organized supplies.
- Educated patients on oral hygiene practices and post-treatment care instructions.
Server
Ruby Tuesday & Mad Mex
Erie
07.2013 - 03.2019
- Provided exceptional customer service in fast-paced dining environments.
- Recommended menu items tailored to customer preferences and dietary needs, enhancing guest experience.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Managed food and beverage orders accurately for diverse clientele.
- Management would request my service with large parties for attentive and effective service, while being able to enhance the overall dining experience for the guests.
- Resolved customer complaints promptly, improving overall dining satisfaction.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Assisted in training new servers on menu knowledge and service standards.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Followed health safety guidelines when preparing and serving food products.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Received frequent requests from guests for service upon their arrival at the restaurant.
Education
Certification - Dental Assistant
Fortis Institute
Erie, PA05-2018
High School Diploma -
McDowell High School
Erie, PA06-2013
Skills
- Customer service
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Calm under pressure
- Adaptable
- Quick learner
- Responsible
- Trustworthy
- Conflict resolution
- Physical stamina
- Organization, prioritizing, and multitasking
Timeline
Tidy Touch Services LLC
Maintenance Tech
04.2026 - Current
Fishing Sales Associate
Sportsman's Warehouse
04.2022 - 06.2023
Dental Assistant
Summit Dental Associates
05.2018 - 05.2019
Server
Ruby Tuesday & Mad Mex
07.2013 - 03.2019
Certification - Dental Assistant
Fortis Institute
High School Diploma -
McDowell High School