Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawn Curry

Bloomsburg

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at Best Western Hotel. Proven ability to enhance guest relations and streamline operations, leveraging strong teamwork and problem-solving skills. Recognized for maintaining high standards of cleanliness and organization, contributing to improved customer satisfaction and loyalty.

Overview

30
30
years of professional experience

Work History

Housekeeper

Best Western Hotel
Danville, PA
02.2026 - Current

Ring customer products up and clean the area

  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout areas to enhance customer experience.
  • Assisted customers with inquiries, providing accurate product information and support.
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Handled cash management tasks, including balancing registers at shift end.

Cashier

Onvo Travel Plaza
Mifflinville, PA
10.2020 - 05.2022
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.

Cashier

Quick Chek Stores
Copiague, NY
11.2017 - 04.2019
  • Assisted in inventory management by restocking shelves and tracking product availability.
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Educated customers on promotions and loyalty programs to enhance engagement.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

TA Travel Center
Bloomsburg, PA
06.2016 - 02.2018
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

Home Depot
Copiague, NY
05.2014 - 12.2016
  • Operated cash registers, processing transactions efficiently and accurately.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained clean and organized checkout areas, enhancing overall store presentation.
  • Handled cash management tasks, including balancing registers at shift end.
  • Greeted customers entering store and responded promptly to customer needs.
  • Adapted quickly to new technologies and procedures for improved efficiency in operations.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

King Kullen
Mount Sinai, NY
03.1996 - 10.1999

Ring customer products up and clean the area

  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout areas to enhance customer experience.
  • Assisted customers with inquiries, providing accurate product information and support.
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Handled cash management tasks, including balancing registers at shift end.

Education

High School Diploma - Business

Longwood High School
Middle Island, NY
06-1996

Skills

  • Teamwork
  • Customer service

  • Customer service-focused
  • Excellent oral and written communication
  • Customer-oriented
  • Physically strong
  • Complex Problem-solving
  • Guest relations
  • Exceptional communicator
  • Multitasking and organization
  • Focused and detail-oriented
  • English language fluency
  • Customer feedback management
  • Hardworking
  • Time management
  • Multitasking and prioritizing
  • Team support and collaboration

Timeline

Housekeeper

Best Western Hotel
02.2026 - Current

Cashier

Onvo Travel Plaza
10.2020 - 05.2022

Cashier

Quick Chek Stores
11.2017 - 04.2019

Cashier

TA Travel Center
06.2016 - 02.2018

Cashier

Home Depot
05.2014 - 12.2016

Cashier

King Kullen
03.1996 - 10.1999

High School Diploma - Business

Longwood High School
Dawn Curry