Dawn Eberle
Aliquippa
Summary
Accomplished project manager with over 5 years of project management experience in the transportation industry and a proven history in managing multiple, complex projects. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
9
9
years of professional experience
Work History
Project Manager II
Federal Express Corporation
10.2019 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed a cross-opco team that successfully streamlined Defensive Driving Training processes for FEC.
- Led a cross-departmental team that developed and launched a Rental Switcher Database, which led to a 40% reduction in rental spend for FY23.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Improved stakeholder satisfaction with detailed project updates and proactive issue resolution. (Safety Domain/ Initiative Owner)
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Recovery & Asset Protection Specialist
FedEx Ground
12.2015 - 10.2019
- Maintained accurate records of all incidents, ensuring proper documentation for future reference and analysis.
- Conducted thorough investigations to identify subrogation opportunities and gather supporting evidence.
- Successfully recovered $5M in subrogation recoveries in the first two years.
- Leveraged negotiation skills to secure favorable settlements from third-party insurers, maximizing recovery amounts.
- Reviewed policy documents to determine coverage applicability in various subrogation scenarios.
- Implemented process improvements that enhanced workflow efficiency within the subrogation department.
- Investigated and assessed damage to property and reviewed property damage estimates.
Education
Bachelor of Arts - Business Administration
University of Pittsburgh
Johnstown, PA05-2003
Skills
- Project management
- Project planning and development
- Contract development
- Procedure development
- Relationship building
- Cross-functional collaboration
- Processes and procedures
- Purchasing and procurement
- Agile methodology
- Presentations
- Effective communication
- Settlement negotiation
Other Professional Experience
Risk Management- Process Controls & Administration
Claims
Sales & Service
Timeline
Project Manager II
Federal Express Corporation
10.2019 - Current
Recovery & Asset Protection Specialist
FedEx Ground
12.2015 - 10.2019
Bachelor of Arts - Business Administration
University of Pittsburgh
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