Dawn Petro
Levittown
Summary
Accomplished General Manager skilled in budget management and staff development. Proven ability to mentor teams, enhance financial performance, and implement strategies that drive profitability and operational excellence.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
General Manager
CEC Entertainment
Irving, TX
1996 - Current
- Led operational strategies to enhance guest experience and streamline service processes.
- Oversaw budget management, ensuring financial performance aligned with organizational goals.
- Managed training programs for staff, improving employee engagement and retention rates.
- Mentored management team, promoting leadership development and succession planning within the organization.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Followed Company strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Followed Company measures to ensure compliance with health and safety regulations.
Education
High School Diploma -
Neshaminy Highschool
Langhorne, PASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Time management
- Customer relations
- Staff supervision
- Employee scheduling
- Administrative skills
- Staff development
- P&L management
Certification
- Certified Food Safety Handler PAc
Timeline
General Manager
CEC Entertainment
1996 - Current
High School Diploma -
Neshaminy Highschool