Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dawn Scheidegg

Philadelphia

Summary

Dynamic and dedicated professional with a strong background in customer service and early childhood education. At Dunkin' Donuts, I excelled in cash handling and built lasting relationships with customers, enhancing their experience. My patience and empathy fostered a nurturing environment for children, promoting their social and cognitive growth effectively.

Overview

2026
2026
years of professional experience

Work History

Cashier /Janitorial Cleaner

Dunkin' Donuts
07.2023 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale system.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers with product inquiries, providing knowledgeable recommendations.
  • Handled cash and credit transactions while adhering to company policies.
  • Engaged in training sessions to learn store policies and operational procedures.
  • Adapted to changing environments by quickly learning new systems and processes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained cleanliness and sanitation standards in assigned areas to enhance workplace safety.
  • Trained new staff on proper cleaning techniques and safety protocols to promote efficient operations.
  • Collaborated with team members to establish effective cleaning schedules and prioritize tasks for maximum efficiency.
  • Developed procedures for deep cleaning tasks, improving overall service quality and customer satisfaction.
  • Adapted quickly to changing priorities and special requests while maintaining high standards of cleanliness throughout the facility.
  • Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Daycare Teacher

Teachable Moments Child Care Center
2021 - 2023
  • Strengthened children's early literacy and math skills through interactive lessons and games.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Ensured compliance with health and safety regulations within the daycare setting.
  • Organized classroom environment to encourage exploration and creativity.
  • Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.

Daycare Teacher

Alphabet Alley Child Care Center
2018 - 2019
  • Implemented daily activities to promote social, emotional, and cognitive growth.
  • Organized classroom environment to encourage exploration and creativity.
  • Ensured compliance with health and safety regulations within the daycare setting.
  • Facilitated communication between parents, caregivers, and staff to support children's needs.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Enhanced children''s emotional development through empathetic communication and active listening techniques.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Enhanced children's social skills by organizing group activities and encouraging cooperative play.
  • Strengthened children's early literacy and math skills through interactive lessons and games.

Education

High School Diploma -

North East High School
Philadelphia Pa
01-1996

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Time management skills
  • Customer service excellence
  • Cash handling and management
  • Order taking
  • Daily reporting
  • Clear communication
  • Organizational growth
  • Multitasking and organization
  • Basic math
  • Problem-solving

Languages

English
Full Professional

Timeline

Cashier /Janitorial Cleaner

Dunkin' Donuts
07.2023 - Current

Daycare Teacher

Teachable Moments Child Care Center
2021 - 2023

Daycare Teacher

Alphabet Alley Child Care Center
2018 - 2019

High School Diploma -

North East High School

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Dawn Scheidegg