Summary
Overview
Work History
Education
Skills
Timeline
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Dawn Yanich

Harrisburg,PA

Summary

Experienced administrative professional with over 15 years supporting a high-level Government Relations practice. Skilled in managing demanding schedules and maintaining relationships with key legislative staff. Highly organized and detail-oriented, adept at handling various capacities within the field.

Overview

32
32
years of professional experience

Work History

Executive Assistant

Bravo Group, Inc
03.2010 - Current
  • Answering and directing incoming company calls
  • Manage scheduling and calendars for the President of Government Relations and practice leads in the firm.
  • Assist in planning legislative fundraising events for Pennsylvania House and Senate leadership and PA Society yearly event in December in New York City.
  • Complete administrative client needs including emails, copying and distributing information to the Pennsylvania Legislature.
  • Weekly enter all credit card and reimbursable expenses for Government Relations President and Health Care Practice Lead.
  • Coordinate all weekly Government Relations Staff meetings from January to December.
  • Establishing relationships with key legislative staff, agency heads, and Shapiro Administration

Bravo Foundation Executive Director

Bravo Group, Inc.
07.2010 - Current
  • Maintain over 100 tuition-based school files for each school year
  • Currently manage over a million dollars incoming yearly donations by keeping track of all money received and allocated.
  • Advise chosen schools alerting them to scholarship awards and assist administrators with relaying that information to students and parents.
  • Maintain contact with each school to ensure timely approval of their students' applications.
  • Prepare letters to each family and school receiving a scholarship
  • Organize a yearly board meeting including preparing the agenda and all information needed for the meeting.
  • Coordinated 5 check presentations with legislators, schools and donors in 2024.

Warranty Advisor

Residential Warranty Corporation
01.2007 - 12.2008
  • Processed warranty performance requests by providing verbal and written explanations of warranty coverages
  • Communicated with homeowners and builders about defects
  • Coordinated repair plan for defects, researched and verified warranty standards
  • Coordinated communication between customers, contractors, and internal teams to resolve warranty issues effectively.
  • Analyzed warranty claims to ensure compliance with company policies and industry regulations.

Re-Registrations Administrator

Residential Warranty Corporation
11.1993 - 12.2008
  • Reviewed incoming annual renewals
  • Verified financial statements and re-approved completed renewal files
  • Managed difficult customers
  • Provided guidance to unresolved questions from co-workers
  • Assisted the Department Manager with decision making

Education

High School Diploma -

Central Dauphin East High School
Harrisburg, PA
06.1990

Skills

  • Administrative support
  • Relationship building
  • Strong problem solver
  • Meticulous attention to detail
  • Customer Service-oriented
  • Expense reporting
  • Executive schedule management
  • Professional and mature
  • Resourceful

Timeline

Bravo Foundation Executive Director

Bravo Group, Inc.
07.2010 - Current

Executive Assistant

Bravo Group, Inc
03.2010 - Current

Warranty Advisor

Residential Warranty Corporation
01.2007 - 12.2008

Re-Registrations Administrator

Residential Warranty Corporation
11.1993 - 12.2008

High School Diploma -

Central Dauphin East High School

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Dawn Yanich