Summary
Overview
Work History
Education
Skills
Lenguages
Additional Information
Personal Information
Contact
Timeline
Generic

Dayana Pérez

Herrera

Summary

I am a professional with experience in sales and tutoring. I stand out for my leadership, responsibility at work, and excellent communication skills. I have implemented successful commercial strategies and improved customer satisfaction. I am a responsible and professional sales manager. I am dedicated to supervising and directing the activities of salespeople, encouraging them to meet established metrics and increase the company's profitability. I would like to work in a position that matches these skills.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Sales Manager

Calzado Bomba de Colombia
01.2024 - 12.2024

Sales Manager Calzado Bomba de Colombia | Santiago | Jan 2024 - Dec 2024

  • Application of commercial strategies for customer acquisition.
  • Coordination and supervision of work teams.
  • Decision-making to ensure the achievement of commercial goals.
  • Shared best practices on sales and customer service with other team members to improve store efficiency.
  • Excellent customer service to enhance satisfaction with the service provided.
  • Maintained the highest level of customer service in the facilities.
  • Trained staff in customer service and sales.

Private Tutor

Privada
03.2021 - 01.2024
  • Grading and evaluating the educational progress of assigned groups.
  • Individual follow-up of each student and documentation of associated records.
  • Attention to students' skills and abilities to improve their academic progress.

Education

Certificate in English -

EF
01-2024

High School Diploma in Commerce - Comercio

Centro Educativo De Parita
2021

Skills

  • Responsibility at work
  • Leadership and team motivation
  • Excellent communication skills
  • Proactivity
  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Verbal and written communication
  • Sales presentations
  • Product knowledge
  • Sales expertise

Lenguages

Español
Native language
Inglés
Upper intermediate
B2

Additional Information

I am a professional with over two years of experience in the educational field and several months in retail sales. I have advanced skills in using Microsoft Word, Excel, and PowerPoint. Additionally, I excel in information searching and decision-making. My ability to manage projects, along with my leadership and effective communication, allows me to offer high-quality customer service and private tutoring. I am committed to customer satisfaction and continuous improvement.

Personal Information

Contact

Parita, Herrera, 5019, Herrera,8-1007-1136

Timeline

Sales Manager

Calzado Bomba de Colombia
01.2024 - 12.2024

Private Tutor

Privada
03.2021 - 01.2024

Certificate in English -

EF

High School Diploma in Commerce - Comercio

Centro Educativo De Parita
Dayana Pérez