Dayane Smith
Glenside
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Program Manager
Right At School
06.2023 - Current
- Deliver quality enrichment programs for children using our internally crafted Disguised Learning curriculum
- Develop and coach a team who are passionate about providing a safe, fun, engaging environment
- Work closely with principals and school staff to enhance the instructional experience
- Instill the Right At School footprint by participating in local community events (Back to School, Right Club gives back, Field Day, and more!)
- Manage and maintain safety standards including supervision and program paperwork
Kid Zone Team Member
Greater Philadelphia YMCA - Ambler Branch
08.2021 - Current
- Oversee the safety and location of all children at all times.
- Support and adhere to Child Watch / Kid Zone philosophy and policies.
- Provide nurturing care that focuses on child development.
- Actively participate with children in all activities.
- Ensure proper cleanup and maintenance of toys, materials, supplies and equipment on a daily basis.
- Encourage children to be involved in constructive activities throughout their stay.
- Maintain sensitivity and patience with the children and parents and provide care to meet individual child’s needs.
- Notify babysitting coordinator of any personal or programmatic problems and suggestions.
- Participate in maintaining accurate and timely records, information and communication to the parents.
- Greet parent/guardian upon arrival and departure. Ensure proper sign in/out including membership card check at both check in/out.
- Enforce all Child Watch / Kid Zone rules with parents and children. Report any continued misbehavior to the babysitting coordinator.
- Supervise Child Watch / Kid Zone staff as assigned.
- Assist the Child Watch / Kid Zone Coordinator with planning, preparation and implementation of monthly theme activities and schedule.
- Complete incident reports in accordance with policy and procedure.
- Attend staff meetings and trainings as required.
- Participate as a member of the YMCA team and contribute to the attainment of the mission.
- Perform other related duties as assigned.
Educational Assistant
Thomas Fitzwater Elementary School
01.2020 - Current
- Assist classroom teachers by helping to supervise and accompany assigned students in class, between classes, during lunch, recess, specials and on field trips.
- Providing information regarding the students’ academic and behavioral performances to teachers, parents, and IEP teams
- Reinforce lessons presented by teachers by reviewing materials one on one or in small groups
- Help teachers with record keeping, tracking attendance, and calculating grades
- Developing appropriate resources to support assigned students.
- Assisted in preparing goals for student’s developmental needs
- Enforce both school and classroom rules to help teach students proper behaviors
- Help maintain a clean, safe, and productive classroom.
Summer Camp Unit Leader
Greater Philadelphia YMCA - Ambler Brance
06.2022 - 06.2023
- Read and be accountable for YMCA, state licensing, and ACA guidelines, policies and procedures.
- Supervise by being able to identify, KNOW, SEE, RESPOND to ensure the safety of each child in your direct care at all times. Adhere to a small group/ratio established by the state licensing agency and ACA.
- Plan and oversee the implementation of a variety of camp activities; ensure activities are age appropriate and contribute to the overall growth and development of the campers.
- Ensure comprehensive and inclusive activities. Actively participate in activities as required to encourage participation. Ensure that all program objectives are met.
- Monitor and train staff to ensure effective implementation of programs and activities. Ensure staff adherence to all policies and procedures. Coach and train staff in providing a quality camping experience.
- Build relationships with staff and parents to ensure that expectations for camp and quality are being met. Provide effective communication to parents on camp activities and individual accomplishments.
- Interpret and maintain safety and health policies and procedures; train staff on roles and responsibilities in emergency procedures; ensure appropriate behavior of campers and staff to avoid risk of accidents; maintain awareness of camper physical well-being; conduct safety programs each week; adhere to policies and procedures when caring for injured campers; report all incidents. Ensure a safe environment.
- Prepare and distribute quality, brand compliant, up to date, written communication with the parent/guardian(s) (example: Family Board maintenance, monthly newsletters, program updates, and announcements).
- Ensure effective use of all resources, including staff.
- Actively campaign for the Annual Campaign and work to develop donors and volunteers.
- Attend conferences and parent nights when necessary.
- Participate as a member of the staff team and perform any related duties as required.
- Participate in staff training, meetings and conferences as required.
- Administer prescribed medicine to campers at appropriate times.
- Monitoring sign-in and out procedures to assure safety of campers.
- Be able to perform any and all duties of a Senior Counselor when necessary
- Ensure quality of camp by noting any problems, safety concerns, or equipment disrepair. Ensure camp and equipment cleanliness.
- Perform other related duties as assigned.
Child Care Assistant Group Supervisor
Greater Philadelphia YMCA - Ambler Branch
02.2020 - 06.2023
- Provided before and after school care for children in grades K-5th grade.
- Provide and maintain a safe and healthy environment, which encourages students to participate in daily activities.
- Complete students' attendance daily
- Know and follow all check in and check out procedures for all students in the program.
- Create activities and projects to allow students to display their content knowledge and understanding
- Prepared snacks for the center as well as assisting in clean up.
- Provide students with one-on-one instruction as it directly relates to their current homework assignments.
- Keep a consistent headcount on all students in the assigned group.
Young Toddler Lead Teacher
Springhouse Early Learning Center
10.2019 - 01.2020
- Created monthly lesson plans.
- Developed and lead classroom activities.
- Organized and maintained a clean and productive classroom.
- Engaged in hands on activities that introduced new experiences to toddlers
- Collected Observations of children’s development skills to complete developmental checklist.
- Collaborated and communicated with other teachers daily.
- Communicated with parents on a day-to-day basis.
- Offered daily reports to parents that detailed all activities, behaviors, or concerns
- As well as daily records of diaper changes, meals and naps.
- Conducted thorough parent / teacher conferences.
- Took lead in setting up, breaking down and cleaning the classroom.
- Carried out and developed all classroom routines.
- Offered a variety of materials for young toddlers to explore and manipulate in learning activities and play.
- Served meals and snacks in accordance with nutritional guidelines, assisted children in sanitary meal cleanup methods.
Assistant Teacher (Pre-K and Preschool)
Honeyland Child Care Center
11.2018 - 10.2019
- Helped prepare lesson plans and materials for each month.
- Assisted in preparing goals for all student’s developmental needs.
- Assist lead teacher with daily activities, as well as teaching required curriculum.
- Ensuring a safe, healthy and happy nurturing environment.
- Complete all daily communication logs for parents
- As well as interacting with parents to ensure a positive experience and welcoming atmosphere.
- Assisted with toilet training and diapering.
- Enforce both school and class rules.
- Ensured individual and group play was available at all times.
- Helped monitor and teach a classroom of 15-20 students.
- Lead class in the absence of lead teacher.
- Filled out individual development plans for students.
- Served meals and snacks in accordance with nutritional guidelines, assisted children in sanitary meal cleanup and methods.
Assistant Group Supervisor
Cheltenham School District
09.2017 - 06.2019
- Provided before and after school care for children in grades K-6th grade.
- Provide and maintain a safe and healthy environment, which encourages students to participate in daily activities.
- Complete students attendance daily
- Know and follow all check in and check out procedures for all students in the program.
- Registered all new students and kept track of student’s payments.
- Create activities and projects to allow students to display their content knowledge and understanding
- Prepared snack for the center as well as assisting in clean up.
- Provide students with one-on-one instruction as it directly relates to their current homework assignments.
- Keep a consistent headcount on all students in assigned group.
Mortgage Clerk
Toll Brothers
04.2017 - 11.2018
- Managed mandatory time sensitive documents.
- Ensured accurate and timely circulation of all documentation necessary to close trades.
- Scanning documents into a paperless system and sending them to their proper recipient
- Enter data from proper documents into company database.
- Ship paperwork to various investors via UPS.
- Assisted in helping the loan servicing department with paperwork.
- Excellent ability to perform duties such as filing, typing, and faxing.
Front Desk Assistant/Receptionist
Theraplay - Horsham, PA
09.2016 - 03.2017
- Checked patients in and out of the facility.
- Used an online tool to schedule patients’ appointments both in person and over the phone.
- Verified and validated insurance via Navinet and other online tools and obtained proper authorizations
- Receiving and verifying new patient information.
- Ensured accurate account information in the billing areas
- Maintaining accurate patient copayments
- Faxing and filing patient documents to the proper place.
- Knowledge of HIPPA law.
- Assisted patients in filling out check in and payment paperwork.
- Maintained excellent customer service relations and developed customer rapport.
Receptionist
Mercedes Benz - Fort Washington, PA
03.2015 - 08.2016
- Receiving and routing incoming calls to the proper department and providing basic queries.
- Ensuring that all keys are properly signed out and signed out, by all employees and managers.
- Providing follow up calls to customers in regards to their service and sales.
- Ensuring excellent customer service experiences to all customers.
- Assisting management with various clericals duties and other administrative tasks.
- Assisting and overseeing incoming and outgoing inventory.
- Maintaining positive working relationships with all employees, lenders, vendors and customers.
- Keep record totals of all counter tickets and repair orders.
- Obtaining excel worksheets of services and parts invoices totals as well as sale deposits.
- Verified and handled all cash, checks and credit card payments on hand at the beginning and end of each shift.
- Ensure all company safety policies and procedures are followed.
- Maintained confidentiality of customers and company information daily.
- Maintained and keep customer areas are always cleaned.
- Responsible for stocking fresh complimentary snacks and beverages for customers.
Associate Trainer
Panera Bread - Willow Grove, PA
11.2011 - 03.2015
- Greeting and interacting with all customers.
- Took orders and reassured all orders were given out correctly
- Worked cash register while greeting and tending to incoming phone calls
- Maintained high standard customer service during high volume times.
- Promptly handled guest concerns and complaints.
- Provided customers with information pertaining to catering and cafe menu
- Assisted in completing catering orders
- Cleaned and stocked proper areas to ensure a safe and welcoming facility
- Trained all new hire employees
- As well as completing proper paperwork
- Assisted management with monthly inventory and stock orders.
- Responsible for opening and closing cashier duties.
Education
Bachlors of Arts - Special Education and Elementary Education
Western Governors University
Salt Lake City, UT06.2026
Associate in early childhood education -
Manor College
Jenkintown, PA05.2021
Diploma -
Upper Dublin High School - Fort Washington, PA
01.2011
Skills
- Child Care
- Teaching
- CPR
- Problem-Solving
- Team leadership and direction
- Decision-Making
- Team Leadership
- Policy and procedure improvements
- Attention to Detail
- Flexible and Adaptable
- Relationship Building
Timeline
Program Manager
Right At School
06.2023 - Current
Summer Camp Unit Leader
Greater Philadelphia YMCA - Ambler Brance
06.2022 - 06.2023
Kid Zone Team Member
Greater Philadelphia YMCA - Ambler Branch
08.2021 - Current
Child Care Assistant Group Supervisor
Greater Philadelphia YMCA - Ambler Branch
02.2020 - 06.2023
Educational Assistant
Thomas Fitzwater Elementary School
01.2020 - Current
Young Toddler Lead Teacher
Springhouse Early Learning Center
10.2019 - 01.2020
Assistant Teacher (Pre-K and Preschool)
Honeyland Child Care Center
11.2018 - 10.2019
Assistant Group Supervisor
Cheltenham School District
09.2017 - 06.2019
Mortgage Clerk
Toll Brothers
04.2017 - 11.2018
Front Desk Assistant/Receptionist
Theraplay - Horsham, PA
09.2016 - 03.2017
Receptionist
Mercedes Benz - Fort Washington, PA
03.2015 - 08.2016
Associate Trainer
Panera Bread - Willow Grove, PA
11.2011 - 03.2015
Bachlors of Arts - Special Education and Elementary Education
Western Governors University
Associate in early childhood education -
Manor College
Diploma -
Upper Dublin High School - Fort Washington, PA
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