Deandria Williams
1709 Norwood House RD
Summary
Versatile and dynamic professional with a proven track record of enhancing operational efficiency and team performance at ST Martha Senior Community Personal Care. Excelled in housekeeping coordination and team leadership, achieving significant improvements in living environment quality. Skilled in fostering continuous learning and maintaining high safety standards, demonstrating both hard and soft skills essential for success in fast-paced settings.
Professional hospitality worker with strong background in maintaining cleanliness and ensuring guest satisfaction. Adept at collaborating with team members to meet high standards and adapt to changing needs. Skilled in housekeeping tasks, organizing supplies, and providing support to enhance overall guest experience. Reliable and results-driven, always ready to contribute to seamless hotel operation.
Housekeeping professional prepared to bring high level of organization and efficiency to your team. Known for ensuring meticulous cleanliness and creating welcoming atmosphere. Strong focus on team collaboration and achieving results, with reliable adaptability to changing needs. Expertise in time management and quality control.
Overview
25
25
years of professional experience
1
1
Certification
Work History
HOUSE KEEPING
ST MARTHA SENIOR COMMUNITY PERSONAL CARE
10.2023 - Current
- Conducted staff meetings and communicated with members of other departments to coordinate housekeeping activities.
- Streamlined housekeeping processes for increased efficiency, ensuring timely completion of tasks.
- Performed light housekeeping duties, creating a clean and comfortable living environment for clients.
- Established performance metrics for housekeeping staff, driving continuous improvement efforts throughout the department.
- Maintained a safe home environment for patients through thorough housekeeping and organization tasks.
- Assisted in training new housekeeping team members, sharing best practices for optimal results.
Team Lead Sales Associate
Giant Food Stores
07.2019 - Current
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Streamlined sales processes for increased efficiency and improved team performance.
- Established a culture of continuous learning by encouraging feedback from peers on ways to improve personal selling skills or overall team dynamics.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
- Delivered consistent results by setting clear expectations and holding team members accountable for meeting or exceeding targets.
- Trained, coached, and mentored new sales associates for maximum performance.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Attended monthly sales meetings and quarterly sales trainings.
Sales Assistant
Gabriel Brothers
03.2015 - 07.2019
- Maintained clean and organized store displays to enhance shopping experience.
- Processed sales transactions and handled cash register with accuracy.
- Helped restock shelves and ensure products were readily available for customers.
- Participated in product promotions and special events to attract customers.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Inspection Section Team Member
Oberthur Technologies
08.2015 - 05.2019
- Provided valuable input during process improvement initiatives aimed at optimizing the effectiveness of inspection procedures companywide.
- Maintained detailed records of completed inspections, enabling accurate tracking of progress and facilitating future reference needs.
- Conducted comprehensive training sessions for new team members, fostering a culture of continuous learning and improvement within the inspection section.
- Collaborated effectively with cross-functional team members to resolve issues detected during inspections, ensuring timely resolution and minimal impact on production schedules.
- Supported quality assurance efforts by rigorously adhering to established protocols when inspecting products or materials.
Warehouse Packer
Adeeco Temp Agency
09.2013 - 03.2014
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Warehouse Lead
Urbn Outfitters
03.2013 - 09.2013
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
Cashier Team Lead
SAMS CLUB
02.2000 - 11.2005
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
GED -
CASH/ COATESVILLE AREA SCHOOL
Coatesville, PA11-1995
Skills
- General housekeeping
- Housekeeping coordination
- Departmental housekeeping
- Coordinate housekeeping
- Housekeeping and cleaning
- General housekeeping duties
- General housekeeping ability
Certification
- Home Health Aide (HHA) Certification
- Child Development Associate (CDA) Certificate
Timeline
HOUSE KEEPING
ST MARTHA SENIOR COMMUNITY PERSONAL CARE
10.2023 - Current
Team Lead Sales Associate
Giant Food Stores
07.2019 - Current
Inspection Section Team Member
Oberthur Technologies
08.2015 - 05.2019
Sales Assistant
Gabriel Brothers
03.2015 - 07.2019
Warehouse Packer
Adeeco Temp Agency
09.2013 - 03.2014
Warehouse Lead
Urbn Outfitters
03.2013 - 09.2013
Cashier Team Lead
SAMS CLUB
02.2000 - 11.2005
- Home Health Aide (HHA) Certification
- Child Development Associate (CDA) Certificate
GED -
CASH/ COATESVILLE AREA SCHOOL
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