Summary
Overview
Work History
Education
Skills
Timeline
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Deanna Rice

Shermans Dale

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Secretary /Small Business Owner

BDR Transport LLC
Shermans Da
06.2025 - Current
  • Reviewed invoices for accuracy before submitting them for payment processing.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Ordered supplies as needed

Dispatcher

HJ Towing & Recovery
Carlisle
09.2021 - 06.2023
  • Resolved customer complaints related to service issues or delays.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Assigned drivers to appropriate routes based on customer needs.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Provided timely updates to customers

Financial Services Representative

Novitas Solutions
Mechanicsburg
05.2019 - 10.2020
  • Responded to inquiries from clients.
  • Input data into a spreadsheet.
  • Sent out invoices and overdue invoices to customers.
  • Processed transactions quickly and accurately in accordance with established procedures.

Education

GED -

West Perry Sr. High
Elliottsburg, PA
06-2010

Skills

  • Time management
  • Data entry
  • Customer service
  • Document management
  • Scheduling meetings
  • Organization
  • Reception functions
  • Communication skills
  • Attention to detail

Timeline

Secretary /Small Business Owner

BDR Transport LLC
06.2025 - Current

Dispatcher

HJ Towing & Recovery
09.2021 - 06.2023

Financial Services Representative

Novitas Solutions
05.2019 - 10.2020

GED -

West Perry Sr. High

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Deanna Rice