Deanna Rosario
Philadelphia
Summary
Results-driven professional in customer communication, known for high productivity and efficient task completion. Possess specialized skills in persuasive speaking, conflict resolution, and customer relationship management. Excel at active listening, empathy, and adaptability, ensuring success in engaging with diverse client bases and navigating challenging conversations.
Overview
4
4
years of professional experience
Work History
Online Grocery Associate
Amazon fresh
Bensalem
04.2025 - Current
- Canceled orders based on customer requests or inventory or delivery problems.
- Maintained accurate records of all orders placed through the website.
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Home Health Aide
Miracles homecare
Philadelphia
05.2024 - Current
- Directed patients in prescribed exercises or in use of braces or artificial limbs.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Planned, prepared or served meals to patients according to prescribed diets.
- Provided patients and families with emotional support and instruction.
Lead Generation Specialist
The greater knead
Bensalem
09.2022 - 01.2024
- Networked to build client base and promote products to new and existing clients.
- Applied lead generating methods in high number of cold calls per day.
- Worked closely with other departments such as product development or customer success teams in order to have a clear understanding of what is needed from the lead gen side in order for them to do their job effectively.
Retail Stock Associate
Burlington
Langhorne
07.2022 - 01.2023
- Read orders to verify attributes and quantities of merchandise.
Home Health Aide
Maxim Healthcare
Philadelphia
11.2020 - 08.2022
- Directed patients in prescribed exercises or in use of braces or artificial limbs.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
Education
Associate of Science - Health Sciences
Bucks County Community College
Newtown, PASkills
- Patient care
- Medical documentation
- Basic life support
- Effective communication
- Time management
- Problem solving
- Confidentiality maintenance
- Nutritional planning
- Stock replenishment
- Package tracking
- Delivery organization
- Data entry proficiency
- Digital marketing strategy
- Documentation and reporting
- Multitasking Abilities
- Web development
- Sales expertise
Accomplishments
- Graduated BCOC economic self efficiency program
References
References available upon request.
Reference
- Anna Hipp - (215) 345-8175; ext 206
- Sheri ratner +1 (215) 584-5414
Timeline
Online Grocery Associate
Amazon fresh
04.2025 - Current
Home Health Aide
Miracles homecare
05.2024 - Current
Lead Generation Specialist
The greater knead
09.2022 - 01.2024
Retail Stock Associate
Burlington
07.2022 - 01.2023
Home Health Aide
Maxim Healthcare
11.2020 - 08.2022
Associate of Science - Health Sciences
Bucks County Community College