Deborah Amspacher
Unityville
Summary
Dedicated professional with strong student supervision skills. Experienced in ensuring safety protocols, assisting with classroom activities, and meal preparation. Committed to fostering an engaging environment for students. Exceptional knowledge of marketing and customer service. Results-driven professional with strong operational management and student supervision skills. Proven ability to engage customers and enhance service delivery, ensuring safety and satisfaction in all interactions.
Overview
47
47
years of professional experience
Work History
Supervisory Aide
Renn Elementery
Lairdsville
01.2024 - Current
- Supervise students during recess and lunchtime to ensure safety.
- Assist teachers with classroom activities and instruction.
- Assist cafeteria staff with meal prep
Owner/Operator
Cleaning With Care
Quarryville
01.2000 - 12.2023
- Managed daily operations for a residential and commercial cleaning service.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
Marketing Director
Dutch Wonderland
Lancaster
08.1988 - 11.1999
- Developed comprehensive marketing strategies for seasonal events and promotions.
- Analyzed market trends to identify opportunities for growth and engagement.
- Collaborated with local businesses to create partnerships and sponsorships for events.
- Oversaw budget planning for marketing initiatives and resource allocation.
- Organized promotional campaigns, including social media, print materials, press releases, and website content.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Oversaw budgeting for all marketing activities, ensuring expenditures were within allocated limits.
- Coordinated events such as trade shows and conferences to promote products or services.
- Negotiated contracts with outside vendors such as printers, photographers, and web developers.
- Managed the creative process, working closely with graphic designers, copywriters, and other creative professionals to produce high-quality marketing materials.
- Negotiated with vendors and media outlets to secure favorable terms for advertising and promotional activities.
- Planned advertising campaigns for online, print and other mediums.
Customer Service Representative
Wells Fargo (formerly Corestates and Hamilton
Lancaster
03.1979 - 07.1988
- Assisted customers with inquiries and account issues through various communication channels.
- Processed transactions accurately and efficiently while adhering to company policies.
- Educated customers on product offerings and service features to improve engagement.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
Education
High School Diploma -
Solanco High School
Quarryville, PA06-1973
Skills
- Student supervision
- Classroom assistance
- Safety protocols
- Customer engagement
- Operational management
- Market analysis
- Event coordination
- Data entry proficiency
- Promotional strategy
- Event logistics coordination
Timeline
Supervisory Aide
Renn Elementery
01.2024 - Current
Owner/Operator
Cleaning With Care
01.2000 - 12.2023
Marketing Director
Dutch Wonderland
08.1988 - 11.1999
Customer Service Representative
Wells Fargo (formerly Corestates and Hamilton
03.1979 - 07.1988
High School Diploma -
Solanco High School