Knowledgeable and dedicated customer service professional with experience in an office environment. Duties included: Mailings, filing, contracts, basic letters, email and some Microsoft applications. I have a positive attitude, and a willingness to be a part of your small administrative team.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sales Representative/Customer Service Representative
Tri-State Mobile X-Ray, Inc.
01.1998 - Current
Increased sales revenue by identifying and targeting high-potential accounts.
Expanded customer base through cold calling, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Attended trade shows to represent company products, generate leads, and network with potential clients.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Managed customer accounts to secure customer satisfaction and repeat business.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Engaged in friendly conversation with customer to better uncover individual needs.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Thomas Jefferson High School
Jefferson Hills, PA
Skills
Basic office duties
Customer Relationship Building
Multitasking
Customer Assistance
Computer Proficiency and Microsoft Office
Certification
I'm a certified CPR Instructor through the American Red Cross.
Timeline
Sales Representative/Customer Service Representative
Tri-State Mobile X-Ray, Inc.
01.1998 - Current
Thomas Jefferson High School
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