Deborah Lighty

• Safely operated school buses, ensuring timely transport of students to and from designated locations.
• Adhered to traffic laws and safety regulations, promoting a secure environment for passengers.
• Conducted routine vehicle inspections, identifying maintenance needs to ensure bus reliability and safety.
• Communicated effectively with students, parents, and school staff regarding transportation schedules and concerns.
• Maintained accurate records of routes, schedules, and incidents in compliance with company standards.
• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

• Resolved customer complaints professionally to uphold store reputation and service quality.
• Supported inventory management by restocking shelves as needed during shifts.
• Engaged in ongoing training sessions to improve product knowledge and service skills.
• Handled cash, credit, and debit transactions while ensuring adherence to company policies.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Assisted customers with product inquiries, enhancing shopping experience through effective communication.
• Operated cash register efficiently, ensuring accurate transactions and minimal wait times.
• Stocked shelves and organized merchandise to maintain store presentation and accessibility.
• Collaborated with team members to achieve daily sales goals and improve service delivery.
• Conducted inventory checks regularly to assist in maintaining optimal stock levels across departments.
• Trained new associates on store protocols and customer service best practices for improved performance.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.

I delivered packages for 1 year. This was an part time job

• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Welcomed customers and helped determine their needs.
• Ensured timely and accurate delivery of packages to customers across designated routes.
• Operated delivery vehicles safely while adhering to traffic regulations and company policies.
• Maintained vehicle cleanliness and conducted pre-trip inspections to ensure operational safety.
• Utilized handheld devices for tracking deliveries and obtaining customer signatures upon receipt.
• Adapted quickly to changes in delivery schedules or routes, ensuring customer satisfaction remained high.
• Assisted in training new drivers on best practices for route navigation and customer service standards.
• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

• Processed customer transactions promptly and accurately using point-of-sale systems.
• Assisted customers by answering inquiries and providing product information effectively.
• Maintained clean and organized checkout area to enhance customer experience.
• Collaborated with team members to ensure efficient store operations during peak hours.