Deborah RUMORE
Easton
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
37
37
years of professional experience
Work History
Shipping Transportation and Logistics
Merch Traffic
New York
07.2023 - 07.2026
- Achieved cost-savings by developing functional solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Customer Service Representative
Mainfreight Transport
Kearny
05.1989 - 01.2023
- Resolved complaints swiftly and effectively to ensure satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with inquiries and product information.
- Processed orders accurately using company software systems.
- Coordinated shipments and tracking for timely deliveries.
- Maintained knowledge of services offered by the company.
- Trained new staff on customer service protocols and systems.
Education
Dickinson High School
Jersey City, NJSkills
- Supply chain management
- Logistics coordination
- Order processing
Timeline
Shipping Transportation and Logistics
Merch Traffic
07.2023 - 07.2026
Customer Service Representative
Mainfreight Transport
05.1989 - 01.2023
Dickinson High School