Debra Galli

• Performed visual inspections and non-destructive tests where appropriate.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Communicated with production team members about quality issues.
• Used calipers and micrometer measuring instruments.
• Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
• Identified where product issues were coming from and rectified issues.
• Removed imperfect products from shipment line.
• Ensured compliance with industry standards by meticulously reviewing product specifications and requirements.
• Monitored product quality at all stages of production process.
• Sampled products to verify compliance with standards

• Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
• Provided on-the-job training to newly hired workers and team members.
• Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
• Reduced equipment downtime by troubleshooting issues and performing timely repairs.
• Increased overall product quality through meticulous attention to detail during operation processes.
• Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.

• Maintained a clean and safe work environment by adhering to company safety protocols and regulations.
• Enhanced product quality by closely monitoring packing procedures and addressing any issues promptly.
• Managed multiple tasks simultaneously while maintaining accuracy during high-volume periods.
• Maintained excellent attendance record throughout tenure at the position.
• Implemented quality control measures to ensure consistency in product appearance, leading to increased customer satisfaction rates.

• Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
• Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
• Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
• Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
• Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
• Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
• Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
• Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
• Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
• Evaluated employee performance through regular appraisals, providing constructive feedback and identifying opportunities for professional development.
• Enhanced store performance by implementing effective sales strategies and optimizing merchandising layouts.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Accomplished multiple tasks within established timeframes.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Created and maintained safe and secure work environments for employees.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

• Developed strong working relationships with vendors to negotiate favorable contracts and secure timely deliveries of goods.
• Increased employee productivity through regular performance evaluations, coaching, and staff development opportunities.
• Optimized zone layouts for maximum space utilization and minimized handling times.
• Provided exceptional leadership during challenging situations, navigating unexpected obstacles with poise while keeping teams motivated towards achieving objectives.
• Enhanced employee morale through recognition programs celebrating outstanding individual achievements.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

-processed customer returns to ensure proper credit was received to the store

-processed returns to the warehouse for the store could receive proper credit

-processed hazmat materials and ensured all safety precautions were in place until they were picked up

-filed paper work on all processes and procedures for a 2 year period

• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
• Led a team of professionals to consistently achieve or exceed performance targets.
• Established clear performance expectations for staff members which led to increased accountability.