Summary
Overview
Work History
Education
Skills
Timeline
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Debra F. Ingalls

Philadelphia

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

34
34
years of professional experience

Work History

Human Resources Assistant

Episcopal Community Services
03.2000 - 09.2022
  • Responsible for providing overall administrative support to the Human Resources Department.
  • Duties include:
  • Provide administrative/secretarial/clerical support to Sr. Human Resources Director, Human Resources Talent Manager and Payroll Manager.
  • Assist Sr. HR Director in the recruitment and hiring process of exempt and non-exempt positions.
  • Administer initial orientation of incoming exempt staff as well as quarterly orientation of all new employees.
  • Process new hires and terminations through ADP Workforce Now HR Management Software.
  • Assists with managing communication with and for new and existing benefit eligible employees.
  • Interprets and administers leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.). Ensures that the workers’ compensation program is managed in accordance with applicable OSHA and workers’ compensation laws.
  • Administers all aspects of leave and workers’ compensation programs. Provides extensive case management and coordinates administrative aspects of the cases and claims. Conducts/coordinates investigations into all reported workers’ compensation claims.
  • Maintain employee records and files in compliance with applicable laws, regulations and company policies.
  • Monitor and maintain Human Resources Department interest in and update of content on agency Intranet via ThoughtFarmer.
  • Utilize Adobe Acrobat/Foxit Editor and Microsoft Excel to create and monitor departmental documents and forms to meet agency brand compliance.

Secretary, Development and Communications/PR

Episcopal Community Services
08.1999 - 03.2000
  • Perform all secretarial and related duties in support of Development Office Staff.
  • Assist in scheduling and preparing for meetings and all related department activities.
  • Monitor and order office supplies for Development/Communications/PR Department.
  • Handled and distributed large mailings in support of agency fundraising efforts.

Receptionist/Typist

Philip Rosenau Co., INC
01.1997 - 01.1999
  • Greet and direct visitors to the appropriate person and office.
  • Answer, screen and forward incoming phone calls via multi-line switch board.
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
  • Keep updated records of office expenses and costs.
  • Prepare and disseminate correspondence memos and forms to sales representatives and vendors.
  • Perform other clerical receptionist duties such as filing invoices and receipts, photocopying, transcribing and faxing.

Senior Secretary

University of Pennsylvania
01.1989 - 01.1997
  • Provided heavy word processing of correspondence via Microsoft Word for Windows.
  • Supervising work-study students and implementing new office procedures.
  • Provide customer service and sales support.
  • Answering and directing calls, greet and direct clients and students.
  • Opening and distributing mail.
  • Maintaining office files.

Education

Associate Degree - Specialized Business

Philadelphia School of Office Technology (PSOT)
Philadelphia, PA

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Community College

Skills

  • Computer Literate: Microsoft Office Suite, Microsoft Outlook and the Internet
  • Desktop Publishing: Microsoft Publisher, Presentations, Bulletins
  • Excellent telephone manner
  • Excellent customer service
  • Maintaining files
  • Administrative skills
  • Office administration
  • Payroll processing
  • Recruitment
  • Team player
  • Benefits administration
  • HR policies compliance

Timeline

Human Resources Assistant

Episcopal Community Services
03.2000 - 09.2022

Secretary, Development and Communications/PR

Episcopal Community Services
08.1999 - 03.2000

Receptionist/Typist

Philip Rosenau Co., INC
01.1997 - 01.1999

Senior Secretary

University of Pennsylvania
01.1989 - 01.1997

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Community College

Associate Degree - Specialized Business

Philadelphia School of Office Technology (PSOT)
Debra F. Ingalls