Debra Myers
Mt.Jewett,PA
Summary
Dedicated Phlebotomist and Medical Assistant with a proven track record at UPMC Cole, excelling in patient care and specimen handling. Demonstrates exceptional communication skills and adaptability, ensuring high-quality care across diverse patient demographics. Skilled in venipunctures and CPR, committed to continual improvement and team collaboration. Also have 20 + years as being an EMT .
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ma
UPMC Cole
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Receptionist
UPMC Cole
09.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Phlebotomist
UPMC Cole
05.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
Education
Business
Smethport High
Smethport, PA06.1995
Skills
- Receptionist, answering phone, checking clients in/out, schedule appointments, get charts ready
- MA skills, checking in patients , weighing them in , going over their chart and correcting chart Do swabs for rapid strep or whatever test would need to be done
- Patient care
- Specimen handling
- Venipunctures
- EMT
- CPR
- BLS
Certification
EMT
CPR
BLS
Timeline
Ma
UPMC Cole
05.2024 - Current
Phlebotomist
UPMC Cole
05.2024 - Current
Receptionist
UPMC Cole
09.2022 - Current
Business
Smethport High
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