DEEANN KROMKO
Waymart
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
22
22
years of professional experience
Work History
Customer Service Representative
Modern Gas Products Inc.- Fireplaces, Logs, Stoves And Grills
11.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Reduced overdue accounts by consistently monitoring and following up on outstanding invoices.
- Minimized instances of late payments by providing consistent follow-up reminders to clients approaching due dates.
School Bus Driver
Cavage Transportation/Jenkins Transportation
08.2002 - Current
- Remained alert during trips to give full attention to traffic, weather, and road conditions
- Ran daily scheduled routes and handled numerous special school events and field trips without accidents or safety concerns
- Followed security rules to transport authorized students, school personnel, and chaperones
Teacher's Aide
Western Wayne School District
03.2019 - 06.2024
- Assist Teacher in classroom with all duties including Student instruction
- Assisted teachers with preparation for lessons and activities by arranging and organizing materials and teaching spaces
- Implemented prepared lesson plans to maintain classroom continuity
- Upheld class discipline standards to keep students on-task
- Used course materials to teach lessons planned by absent teacher
- Supported other teachers in classrooms and in common areas
- Handled instructional, assignment, and testing needs to maintain course progress
Business Finance Analyst/Trainer
NextEra Energy
01.2009 - 01.2019
- Maintained financial records and tracking expenses for multiple Wind sites Trained new employees on financial policies and followed up with progress Coordinated efficient flow of BI information to target users
- Managed timely flow of business intelligence information to users
- Designed databases and spreadsheets for unique needs
- Recommended actions based on synthesized business intelligence and trend data
- Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
Education
Bachelor of Science - Accounting
Kings College
Wilkes Barre, PA05.1997
Skills
- Microsoft Word
- Time management
- Field trip supervision
- Behavior control
- Classroom organization
- Small group management
Accomplishments
Timeline
Customer Service Representative
Modern Gas Products Inc.- Fireplaces, Logs, Stoves And Grills
11.2023 - Current
Teacher's Aide
Western Wayne School District
03.2019 - 06.2024
Business Finance Analyst/Trainer
NextEra Energy
01.2009 - 01.2019
School Bus Driver
Cavage Transportation/Jenkins Transportation
08.2002 - Current
Bachelor of Science - Accounting
Kings College
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