Deidra Peterkin

Managed end-to-end follow-ups on denied ambulance claims, coordinated timely refunds, and resolved overpayment issues. Additionally, monitored and facilitated incoming payments on denied claims, ensuring accurate and timely payment resolution while coordinating with payers to expedite approvals.

Served as a Patient Service Representative for a billing company, answering incoming calls to assist patients with their ambulance transport inquiries. Provided clear, accurate information on billing, payment options, and claim status, ensuring a positive patient experience and timely resolution of questions.

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• Provided administrative support in a rehab setting, including coordinating patient appointments, managing documentation, and performing reconciliation of billing and accounts.
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• Ordered braces and specialized equipment for physical and occupational therapy, ensuring timely delivery and patient readiness.
• Handled patient intake, data entry, and reconciled therapy-related charges, ensuring accurate billing processes.

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• Provided compassionate, direct patient care as a Certified Nursing Assistant at the VA, assisting veterans with daily activities such as bathing, dressing, and mobility.
• Monitored and recorded vital signs, reported changes to the nursing team, and ensured personalized care plans.