Summary
Overview
Work History
Education
Skills
Internship
Awards
Timeline
Generic

Deja Fitzpatrick

Allentown

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

15
15
years of professional experience

Work History

Enterprise Resource Planning Analyst

Jefferson Health
11.2024 - Current
  • Established robust communication channels between departments, fostering collaboration around shared objectives in resource planning efforts.
  • .Leveraged technology solutions like CRM and ERP systems to automate routine tasks, increasing efficiency and enabling better decision making.
  • Leveraged advanced analytical skills and technical expertise in Excel, PowerPoint, and various ERP systems to create user-friendly tools/dashboards for better tracking of business performance metrics.
  • Assist end users with guidance on how purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
  • Develops detailed business work plans for analysis, testing system upgrades, modifications, and enhancements.
  • Develops, plans and executes thorough and complete test scenarios and plans.

Client Services Project Manager II

ThermoFisher Scientific
01.2021 - 07.2024


  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals and deadlines.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Collaborated with management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Scheduled and facilitated meetings between stakeholders to discuss deliverables, schedules and conflicts.

Supply Chain Business Manager

Party City
01.2020 - 01.2023
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
  • Assisted with hiring process and training of new employees.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.

Supply Chain Specialist II

ThermoFisher Scientific
11.2018 - 12.2020


  • Track metrics, capture data and create plans and process to improve.
  • Provide recommendations for technical process improvements to business areas of support.
  • Developed comprehensive performance metrics to monitor supply chain efficiency.
  • Conducted regular reviews of business processes, identifying areas for potential improvement through enhanced analytics.
  • Maintain accurate data in Sharepoint and provide daily metrics to Inventory, Supply and Quality groups.
  • Developed new methodologies for interpreting complex datasets, resulting in clearer insights.
  • Enhanced data accuracy by implementing advanced analytical tools and techniques.
  • Monitor project plan timelines and communicate/train groups on any implications of timeline changes.
  • Recognize problems influencing or affected by other resource requirements impacting the ability to deliver projects in the predetermined timeline.
  • Supports procurement, revenue tracking, billing, and reconciliation as well as other administrative functions within the Service Now system.

Distribution Support Manager

ThermoFisher Scientific
07.2015 - 11.2018
  • Ensure SOP and Global Manufacturing Principles are implemented within clinical packaging procedure.
  • Plans, coordinates, and performs distribution activities for customer clinical trials.
  • Provide technical direction of product development team to bring entire project to completion.
  • Coordination and communication of all relevant activities, both internal and external to ensure that all services and products are ready for the start of the study or as required by the customer.
  • Assists in setting up and maintaining study filing systems and maintains accurate records.
  • Reduced operational costs through comprehensive process improvement initiatives.

Automated Logistics Specialist

United States Army Reserves
07.2010 - 07.2016
  • Managed warehouse staff effectively, providing training on new systems to foster exceptional workplace.
  • Maintain stock records and other documents such as inventory, material control and supply reports.
  • Conducted data analysis to identify trends in inventory movement, informing purchasing decisions for optimal stock levels.
  • Established and maintained stock records and other documents such as inventory, material control, accounting and supply reports.
  • Ensured regulatory compliance in warehousing operations by adhering to safety protocols, proper labeling, and documentation procedures.
  • Kept track of medical supplies and equipment and received, stored, recorded and issued medical supplies.
  • Assisted in budget development for logistics operations, identifying cost-saving opportunities and implementing financial controls.

Packaging Room Leader

ThermoFisher Scientific
07.2011 - 07.2015
  • Ensure SOP as well as Global Manufacturing Principles are implemented within every clinical packaging.
  • Oversaw day-to-day activities of 25 employees in packaging establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Assign In-room task assignments for all clinical packaging employees assigned to my rooms.
  • Reallocate personnel to focus on priority tasks and deadlines.
  • Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
  • Observed packing operations to verify conformance to specifications.
  • Devised and implemented processes and procedures to streamline operations.

Education

Master of Science - Management & Leadership

EAST STROUDSBURG UNIVERSITY
05.2024

Skills

  • Microsoft Office
  • Service Now
  • VMWare
  • Kanban
  • AFO
  • Salesforce
  • Power BI
  • Global Gateway
  • Pulse Secure
  • IRT System
  • Logistics Management
  • Workday
  • Service Now

Internship

Monroe County Women’s Resource Center, A dedicated corps of volunteers providing direct services such as staffing the 24- hour hotline and facilitating support groups, fundraising and outreach initiatives.

Awards

  • Role Model Leadership
  • Inspire Award
  • Impact Award
  • OWN IT Training
  • Combative Certified

Timeline

Enterprise Resource Planning Analyst

Jefferson Health
11.2024 - Current

Client Services Project Manager II

ThermoFisher Scientific
01.2021 - 07.2024

Supply Chain Business Manager

Party City
01.2020 - 01.2023

Supply Chain Specialist II

ThermoFisher Scientific
11.2018 - 12.2020

Distribution Support Manager

ThermoFisher Scientific
07.2015 - 11.2018

Packaging Room Leader

ThermoFisher Scientific
07.2011 - 07.2015

Automated Logistics Specialist

United States Army Reserves
07.2010 - 07.2016

Master of Science - Management & Leadership

EAST STROUDSBURG UNIVERSITY

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Deja Fitzpatrick