Deja Lee
Pittsburgh
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
12
12
years of professional experience
Work History
Patient Care Technician
UPMC East
01.2023 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Personal Care Assistant
Presbyterian SeniorCare Network
01.2017 - 08.2020
- Remained alert to problems or health issues of clients and competently responded.
Care Aide
Autumn Ridge Assisted Living
01.2017 - 03.2018
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Harbour Senior
Care Aid, Living of Monroeville
07.2014 - 01.2016
- Support daily living needs of residents such as assisting with personal hygiene and vital sign monitoring
- Interact with residents, residents’ families and team members
- Provide resident comfort by maintaining resident stability through checking vital signs and weight
- Respond to resident requests and implement appropriate response/action
- Report observations of the resident to nursing supervisor
- Provide for daily living activities by assisting with serving meals, snacks and refreshments
- Assist residents with personal hygiene by giving bedpans, urinals, baths, shampoos, and shaves; travel to bathroom; showers and baths
- Answer incoming phone calls and redirect to appropriate employees and residents
- Provide general administrative and clerical support
Cashier/Clerk/Food Line Prep
Wendy’s Restaurant
06.2012 - 01.2013
- Greeted customer, processed/submitted orders, and operated the cash register
- Resolved customer concerns by implementing appropriate corrective action
- Performed food preparation and drive-thru duties
- Properly handled food and followed food safety techniques in compliance with policies
- Used proper tasting techniques to insure quality
- Worked effectively under pressure as a team member
Education
Bachelor of Science - Integrative Studies: Community Services
Clarion University of Pennsylvania
Clarion, PAAssociate of Science - Nursing
UPMC Mercy SON
Pittsburgh, PA12.2024
Skills
- COMPUTER/TECHNOLOGY SKILLS
- Microsoft Office: Word, Excel, PowerPoint, Outlook
- Bedside Care
- Patient and Caregiver Education
- Care Monitoring
- First Aid Certification
- Personal Hygiene Assistance
- HIPAA Compliance
- Incident Reporting
- Ability to Lift
- Patient Ambulation
- Client Requirements
- Supporting Daily Living Needs
Timeline
Patient Care Technician
UPMC East
01.2023 - Current
Personal Care Assistant
Presbyterian SeniorCare Network
01.2017 - 08.2020
Care Aide
Autumn Ridge Assisted Living
01.2017 - 03.2018
Harbour Senior
Care Aid, Living of Monroeville
07.2014 - 01.2016
Cashier/Clerk/Food Line Prep
Wendy’s Restaurant
06.2012 - 01.2013
Bachelor of Science - Integrative Studies: Community Services
Clarion University of Pennsylvania
Associate of Science - Nursing
UPMC Mercy SON
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