Summary
Overview
Work History
Education
Skills
Timeline
Generic

Delaney Duffy

Glenside, PA

Summary

Dedicated professional with strong communication and conflict resolution skills. Experienced in customer service and team collaboration, consistently delivering exceptional results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Server

Clancy's By The Sea
Ocean City
05.2024 - 08.2025
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained the cleanliness and organization of the dining area and tables.
  • Processed customer orders accurately using the point-of-sale system..
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Customer Service Representative

Shore Rides
Sea Isle City
03.2022 - Current
  • Provided information about Shore Rides golf cart services and pricing to potential clients.
  • Processed reservations and managed scheduling for transportation services effectively.
  • Collaborated with team members to improve customer service protocols and practices.
  • Conducted follow-up calls to ensure customer satisfaction after service delivery.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Family Nanny

Private Home
Chesnut Hill
01.2023 - Current
  • Supervised four children's daily activities and ensured safety at all times.
  • Managed household tasks such as laundry, light cleaning duties and grocery shopping when necessary.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.

Education

High School Diploma -

William Penn Charter School
Philadelphia, PA
05-2025

Skills

  • Effective communication
  • Conflict resolution
  • Time management
  • Customer service
  • Team collaboration
  • Critical thinking

Timeline

Server

Clancy's By The Sea
05.2024 - 08.2025

Family Nanny

Private Home
01.2023 - Current

Customer Service Representative

Shore Rides
03.2022 - Current

High School Diploma -

William Penn Charter School
Delaney Duffy