Dedicated professional with strong communication and conflict resolution skills. Experienced in customer service and team collaboration, consistently delivering exceptional results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server
Clancy's By The Sea
Ocean City
05.2024 - 08.2025
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Provided excellent customer service to ensure satisfaction.
Maintained the cleanliness and organization of the dining area and tables.
Processed customer orders accurately using the point-of-sale system..
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Customer Service Representative
Shore Rides
Sea Isle City
03.2022 - Current
Provided information about Shore Rides golf cart services and pricing to potential clients.
Processed reservations and managed scheduling for transportation services effectively.
Collaborated with team members to improve customer service protocols and practices.
Conducted follow-up calls to ensure customer satisfaction after service delivery.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Family Nanny
Private Home
Chesnut Hill
01.2023 - Current
Supervised four children's daily activities and ensured safety at all times.
Managed household tasks such as laundry, light cleaning duties and grocery shopping when necessary.
Transported children to and from school, extra-curricular activities and play-dates.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.