DELANO RICHARDSON
Philadelphia
Summary
Academically invested into the field of Video Production. In this field, my academic view is to achieve directory level proficiency. Achieving a better acknowledgment of media literacy and familiarizing my intelligence in this field of study.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
11
11
years of professional experience
Work History
Warehouse Worker
Home Depot
01.2024 - 12.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
Computer Repair Technician
Urban Techology Program
03.2022 - 06.2024
- Disassembled computers to perform diagnostics and check for repair needs.
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.
- Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.
- Conducted thorough diagnostics tests to identify root causes of issues before initiating repairs or recommending solutions.
- Regularly communicated with clients to provide status updates on ongoing repairs, maintaining transparency and building trust in our services.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Updated and replaced outdated drivers and software for computers and office machines.
Telecom Agent
Acess Telecom Go
01.2022 - 09.2022
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
Mover
Man With a Van
03.2017 - 10.2019
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Inspected items for damage and reported issues to supervisor for resolution.
- Strapped items down over protective padding to secure throughout transportation.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Communicated with customers courteously and professionally to drive satisfaction.
- Maintained excellent customer service, addressing any concerns and providing solutions as needed.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
Front Desk Recipient
City Hall-Camden
03.2015 - 08.2016
- Answering lines and transmitting information to the desired individual
- Organized data and analyzed information for construction restricted areas
- Gathered and presented information to Redevelopment group and advise strategies
- Advised and constructed a visual for the teams Website
- Implemented data charts on vacant land throughout the regional area of the City
- Creating Significant skills to condone communications with corporations' CEO, CMO and General management
Electronic Associate
Target Inc.
11.2015 - 05.2016
- Regulating and handling new technical equipment
- Selective knowledge of newer technologies in today's Media
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
- Plan store layouts or design displays
- Load machines with objects to be processed, then unload objects after cleaning and place them on convey
Dishwasher
Tortilla Press
05.2014 - 07.2014
- Place clean dishes, utensils, or cooking equipment in storage areas
- Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
- Clean or prepare various foods for cooking or serving
- Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars
- Transfer supplies or equipment between storage and work areas, by hand or using hand trucks
- Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand
Education
Associate of Arts - Digital Media
Rowan University
Glassboro, NJ04-2018
High School Diploma - CP Classes
Cinnaminson High School
Cinnaminson, NJ06.2015
Skills
- Open-minded to objective ways of learning
- Computer literacy
- Active in social aspects
- Hard work ethic
- Communications and media
- Outgoing and ready to take on new tasks
- Clear communication
- Problem-solving
- Material handling
- Data entry
- Supply ordering
- Microsoft outlook
Awards
- Employee of the Month, at Gamestop.
- Most improved Athlete 'Spring Track'-2014
Timeline
Warehouse Worker
Home Depot
01.2024 - 12.2024
Computer Repair Technician
Urban Techology Program
03.2022 - 06.2024
Telecom Agent
Acess Telecom Go
01.2022 - 09.2022
Mover
Man With a Van
03.2017 - 10.2019
Electronic Associate
Target Inc.
11.2015 - 05.2016
Front Desk Recipient
City Hall-Camden
03.2015 - 08.2016
Dishwasher
Tortilla Press
05.2014 - 07.2014
High School Diploma - CP Classes
Cinnaminson High School
Associate of Arts - Digital Media
Rowan University
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