Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dell'Sean McBride

Pittsburgh

Summary

Dynamic sales associate with proven expertise at TJX Companies in enhancing customer satisfaction and driving repeat business. Skilled in cash handling and relationship building, I excel in problem-solving and teamwork. Recognized for maintaining store appeal and volunteering during peak periods, I am committed to achieving sales goals and delivering exceptional service.

Developed skills in fast-paced retail environments, ready to transition into a new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferable skills in dynamic and collaborative setting.

Overview

3
3
years of professional experience

Work History

Sales Associate

TJX Companies
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash, card, and check transactions to complete customer purchases.

Bagger

Shop N Save Supermarket
02.2023 - 08.2023
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Placed customers' purchased goods into bags, maximizing space while avoiding overloading.
  • Maintained orderly cart areas outside the store, ensuring availability of carts for incoming shoppers at all times.
  • Followed safety protocols to prevent accidents and injuries.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Returned unwanted merchandise and retrieved specially requested products.
  • Assisted with backroom duties by unloading deliveries and stocking shelves.
  • Answered customer inquiries and provided product guidance.
  • Assisted customers by escorting and placing grocery bags in vehicles.

Education

Associate in Welding Technology - Welding Technology

Community College of Allegheny County
Pittsburgh, PA
07-2026

HVAC Certificate of Completion - HVAC

Pittsburgh Job Corps Center
Pittsburgh, PA
07-2024

High School Diploma -

Brashear High School
Pittsburgh, PA
06-2023

OSHA 10 Safety Certification -

Pittsburgh Job Corps
Pittsburgh, PA
04-2024

Digger Derrick Operator Certification -

Pittsburgh Job Corps
Pittsburgh, PA
02.2024 - 07.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Cash handling

Timeline

Sales Associate

TJX Companies
09.2024 - Current

Digger Derrick Operator Certification -

Pittsburgh Job Corps
02.2024 - 07.2024

Bagger

Shop N Save Supermarket
02.2023 - 08.2023

Associate in Welding Technology - Welding Technology

Community College of Allegheny County

HVAC Certificate of Completion - HVAC

Pittsburgh Job Corps Center

High School Diploma -

Brashear High School

OSHA 10 Safety Certification -

Pittsburgh Job Corps
Dell'Sean McBride