Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Deneen Willbern

Uniontown

Overview

3
3
years of professional experience

Work History

41 Year Kroger Associate

Kroger
Dallas/Mid Atlantic Division
12.2022 - Current
  • Managed daily operations and ensured efficient workflow processes.
  • Coordinated team schedules and assigned tasks to staff members.
  • Implemented training programs for new employees and ongoing skill development.
  • Developed standard operating procedures to enhance operational efficiency.
  • Monitored inventory levels and coordinated supply orders with suppliers.
  • Evaluated employee performance and provided constructive feedback regularly.
  • Resolved customer inquiries and maintained high service standards in interactions.
  • Collaborated with other departments to streamline communication and project execution.
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Developed and implemented strategic plans to achieve company objectives.
  • Conducted performance reviews for team members.
  • Implemented process improvements, resultingin an increase in operational efficiency.
  • Ensured compliance with industry regulations and company policies.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Enhanced team morale and retention through recognition programs and career development opportunities.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Implemented quality control measures to uphold company standards.

Meat/Seafood Specialist

Kroger
Uniontown
12.2022 - Current
  • Ensured compliance with health and safety regulations in the department.
  • Participated in daily inventory checks to maintain accurate stock levels.
  • Provided guidance and support for customers seeking advice on meal planning or recipe ideas involving fish or shellfish ingredients.
  • Led team meetings to align on project goals and deliverables.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Developed training materials and conducted sessions for new team members.
  • Organized team meetings, capturing agendas and action items for follow-up.
  • Implemented process improvements to enhance operational efficiency within the team.
  • Monitored inventory levels and ordered additional supplies as needed.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Analyzed financial activities of department to share budgetary input with managers.

Education

Trinity High School
Euless, Tx
05-1984

Skills

  • Inventory management
  • Staff training
  • Operational efficiency
  • Compliance monitoring
  • Customer service
  • Team collaboration
  • Process improvement
  • Budget management
  • Problem solving
  • Effective communication
  • Leadership development
  • Performance evaluation
  • Public relations
  • Leadership qualities
  • Problem-solving
  • Strategy development
  • Task prioritization
  • Project coordination
  • Workflow management
  • Product knowledge
  • Collaborative teamwork
  • Workplace safety
  • Attention to detail
  • Product merchandising

Affiliations

  • Spending time with my husband and three puppies, Suzie, Sammy and Sophie
  • Anything outdoors, working in the yard, riding four wheelers, Kayaking and hiking
  • I like to sing and dance in the kitchen

Accomplishments

  • Nominated for Progressive Women's Grocer of the year twice
  • High Volume Store Leader
  • First female Market Manager in the Dallas Division

Timeline

41 Year Kroger Associate

Kroger
12.2022 - Current

Meat/Seafood Specialist

Kroger
12.2022 - Current

Trinity High School
Deneen Willbern