Denice Strauss
Fountain Hill
Summary
Dedicated hospitality professional with over a decade of experience in fast-paced dining environments. Skilled in multitasking, training new hires, and delivering exceptional service while managing cash transactions accurately. Committed to fostering positive guest interactions and maintaining high cleanliness standards.
Overview
16
16
years of professional experience
Work History
Server
Outback
06.2017 - Current
- Maintained clean and organized dining area to enhance guest experience.
- Handled cash transactions accurately, ensuring secure payment processing.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Friendly's Restaurant
04.2010 - 06.2017
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Trained and mentored new servers on menu items and service protocols.
- Collaborated with kitchen staff to expedite food orders and maintain quality.
- Implemented upselling techniques, increasing overall sales and customer satisfaction.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Carteret High School
Carteret, NJSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- High volume dining
- Hospitality service expertise
Timeline
Server
Outback
06.2017 - Current
Server
Friendly's Restaurant
04.2010 - 06.2017
High School Diploma -
Carteret High School