Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Kenney

Philadelphia

Summary

Dynamic Residential Assistant with a proven track record at Projecthome, excelling in conflict mediation and behavior management. Enhanced resident satisfaction through effective communication and timely issue resolution. Skilled in supervising daily living activities and ensuring compliance with safety regulations, fostering a supportive and engaging community environment.

Amicable Residential Assistant with strong leadership, communication and interpersonal skills. Mature and responsible to use sound judgment when making decisions. Knowledge of CPR and basic first aid techniques. Adept at supervising and attending to the needs of over [Number] students residing in residence halls.

Overview

15
15
years of professional experience

Work History

Residential Assistant

Projecthome
06.2010 - Current
  • Promoted positive relations between residents and staff.
  • Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
  • Supervised group therapy sessions, maintaining compliance with therapeutic goals.
  • Aided residents in completing daily routines of care and activities.
  • Observed and documented resident progress, reporting recorded metrics to house manager.
  • Served as a liaison between residents and property management staff to address concerns promptly, improving overall satisfaction ratings.
  • Conducted regular safety inspections of common areas and individual units to ensure compliance with local regulations and policies.
  • Documented student concerts and followed up with students after confrontations.
  • Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.

Residential Adivsor

North Philadelphia Health System
11.2012 - 03.2013
  • Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
  • Assisted students in handling tough situations to resolve problems.
  • Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
  • Enforced rules and regulations to maintain order and safety in residence hall.
  • Conducted regular safety inspections to ensure compliance with housing policies and regulations.

Education

No Degree - Medical Technology

Harris School of Business
30th An Market Street
06-2012

Bussiness

Simon Gratz
17th An Huntingdon Park Ave
06-1977

Skills

  • Resident hall supervision
  • Conflict mediation
  • Behavior management
  • Daily living skills

Timeline

Residential Adivsor

North Philadelphia Health System
11.2012 - 03.2013

Residential Assistant

Projecthome
06.2010 - Current

No Degree - Medical Technology

Harris School of Business

Bussiness

Simon Gratz

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Denise Kenney