Denise Neikens
HARRISBURG,PA
Overview
26
26
years of professional experience
Work History
Executive Chef
Harmony Hall Estate
Middletown, PA
04.2021 - Current
- Menu development
- Kitchen supervision - managed daily kitchen activity
- Staff management - recruit, train, schedule and supervise kitchen personnel
- Managed budgeting and financial planning to ensure profitability and sustainable growth.
- Quality assurance - ensuring all food meets high standards
- Health and safety compliance - enforce health regulations and safety standards
- Enhanced guest satisfaction ratings by consistently delivering exceptional service in a high-pressure environment.
Small Package Sorter
UPS
Middletown, PA
12.2022 - 10.2024
- Collaborated with team members to ensure efficient distribution of workload and timely completion of tasks.
- Demonstrated flexibility by adapting quickly to changes in work schedules or task priorities, ensuring uninterrupted service during peak times or unforeseen circumstances.
- Acted as an effective liaison between the sorting department and other teams within the company, facilitating smooth communication and coordination of tasks.
- Provided exceptional customer service by promptly addressing any inquiries or concerns related to package status, ensuring timely resolution and satisfaction for all parties involved.
Catering Associate
Harmony Hall Estate
Middleburg, PA
08.2001 - 04.2021
- Provided friendly, courteous service to create memorable moments for guests.
- Assist management with overall catering operations
- Supervise catering team when necessary
- Helped chef prepare and present food to event guests with strong attention to detail and presentation expertise.
- Coordinated seamless transitions between meal courses through effective communication with servers during events.
Administrative Assistant
Conewago Place
Hummelstown, PA
08.1999 - 06.2020
- Assistant to facility director in 55 bed inpatient drug and alcohol treatment facility
- Supervise administrative office personnel
- New hire process coordinator
- Personnel actions and file compliance
- Assist all facility departments to include medical, clinical, program monitors, drivers, kitchen, and maintenance when needed
- Quality assurance team member responsible for governmental inspection compliance
- Fiscal coordinator for client and facility funds
- Payroll reporting and accountability
- Facility supply ordering and inventory
- Client intake and medical assistance applications
- Direct client problem resolution
- Client transportation coordination
Education
High School Graduate
Skills
- Supervisory experience
- Menu planning
- Cost control
- Culinary Leadership
Timeline
Small Package Sorter
UPS
12.2022 - 10.2024
Executive Chef
Harmony Hall Estate
04.2021 - Current
Catering Associate
Harmony Hall Estate
08.2001 - 04.2021
Administrative Assistant
Conewago Place
08.1999 - 06.2020
High School Graduate