Denise Neikens
HARRISBURG,PA
Overview
26
26
years of professional experience
Work History
Executive Chef
Harmony Hall Estate
04.2021 - Current
- Menu development
- Kitchen supervision - managed daily kitchen activity
- Staff management - recruit, train, schedule and supervise kitchen personnel
- Managed budgeting and financial planning to ensure profitability and sustainable growth.
- Quality assurance - ensuring all food meets high standards
- Health and safety compliance - enforce health regulations and safety standards
- Enhanced guest satisfaction ratings by consistently delivering exceptional service in a high-pressure environment.
Small Package Sorter
UPS
12.2022 - 10.2024
- Collaborated with team members to ensure efficient distribution of workload and timely completion of tasks.
- Demonstrated flexibility by adapting quickly to changes in work schedules or task priorities, ensuring uninterrupted service during peak times or unforeseen circumstances.
- Acted as an effective liaison between the sorting department and other teams within the company, facilitating smooth communication and coordination of tasks.
- Provided exceptional customer service by promptly addressing any inquiries or concerns related to package status, ensuring timely resolution and satisfaction for all parties involved.
Catering Associate
Harmony Hall Estate
08.2001 - 04.2021
- Provided friendly, courteous service to create memorable moments for guests.
- Assist management with overall catering operations
- Supervise catering team when necessary
- Helped chef prepare and present food to event guests with strong attention to detail and presentation expertise.
- Coordinated seamless transitions between meal courses through effective communication with servers during events.
Administrative Assistant
Conewago Place
08.1999 - 06.2020
- Assistant to facility director in 55 bed inpatient drug and alcohol treatment facility
- Supervise administrative office personnel
- New hire process coordinator
- Personnel actions and file compliance
- Assist all facility departments to include medical, clinical, program monitors, drivers, kitchen, and maintenance when needed
- Quality assurance team member responsible for governmental inspection compliance
- Fiscal coordinator for client and facility funds
- Payroll reporting and accountability
- Facility supply ordering and inventory
- Client intake and medical assistance applications
- Direct client problem resolution
- Client transportation coordination
Education
High School Graduate
Skills
- Supervisory experience
- Menu planning
- Cost control
- Culinary Leadership
Timeline
Small Package Sorter
UPS
12.2022 - 10.2024
Executive Chef
Harmony Hall Estate
04.2021 - Current
Catering Associate
Harmony Hall Estate
08.2001 - 04.2021
Administrative Assistant
Conewago Place
08.1999 - 06.2020
High School Graduate
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