Staff management - recruit, train, schedule and supervise kitchen personnel
Managed budgeting and financial planning to ensure profitability and sustainable growth.
Quality assurance - ensuring all food meets high standards
Health and safety compliance - enforce health regulations and safety standards
Enhanced guest satisfaction ratings by consistently delivering exceptional service in a high-pressure environment.
Small Package Sorter
UPS
12.2022 - 10.2024
Collaborated with team members to ensure efficient distribution of workload and timely completion of tasks.
Demonstrated flexibility by adapting quickly to changes in work schedules or task priorities, ensuring uninterrupted service during peak times or unforeseen circumstances.
Acted as an effective liaison between the sorting department and other teams within the company, facilitating smooth communication and coordination of tasks.
Provided exceptional customer service by promptly addressing any inquiries or concerns related to package status, ensuring timely resolution and satisfaction for all parties involved.
Catering Associate
Harmony Hall Estate
08.2001 - 04.2021
Provided friendly, courteous service to create memorable moments for guests.
Assist management with overall catering operations
Supervise catering team when necessary
Helped chef prepare and present food to event guests with strong attention to detail and presentation expertise.
Coordinated seamless transitions between meal courses through effective communication with servers during events.
Administrative Assistant
Conewago Place
08.1999 - 06.2020
Assistant to facility director in 55 bed inpatient drug and alcohol treatment facility
Supervise administrative office personnel
New hire process coordinator
Personnel actions and file compliance
Assist all facility departments to include medical, clinical, program monitors, drivers, kitchen, and maintenance when needed
Quality assurance team member responsible for governmental inspection compliance
Certified Nursing Assistant at Harmony Hall Nursing And Rehabilitation CenterCertified Nursing Assistant at Harmony Hall Nursing And Rehabilitation Center