Denise Shifflet
Greencastle
Summary
Experienced professional with 30+ years of work experience, including management, accounting, and shipping/receiving. Leadership abilities, skilled in overseeing daily operations, training staff, and ensuring exceptional customer service. Success in implementing safety compliance measures and optimizing warehouse operations, enhancing efficiency and productivity. Additional experience in line picking, operational testing demonstrating attention to detail, efficiency, and accuracy in a fast-paced production environment.
Overview
31
31
years of professional experience
Work History
ECommerce Associate
Ulta
Chambersburg
10.2025 - 12.2025
- Managed inventory control and performed regular stock audits.
- Organized products within the warehouse for easy access and retrieval.
- Collaborated with team members to streamline order fulfillment processes.
- Communicated effectively with team members on matters related to work assignments.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages, and updated orders in internal database.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Operations Supervisor
Remarkets
Greencastle
04.2024 - 08.2025
- Trained and mentored staff on operational procedures, company policies and safety protocols.
- Facilitated communication between departments to streamline operations and resolve issues.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Provided support to other departments as needed to meet organizational goals.
- Ensured compliance with all safety regulations in the workplace.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Created processes for tracking inventory and supply levels in order to prevent stock-outs or overstocking.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
- Oversaw compliance with safety and quality standards, significantly reducing incident rates.
- Coordinated maintenance and repair schedules for equipment, ensuring minimal downtime.
- Led team of 40 in daily operations, ensuring efficiency and productivity were maintained at optimal level
- Coordinated with other supervisors, combining group efforts to achieve goals.
Supervisor of Factory Operations
Walmart
Greencastle
10.2023 - 04.2024
- Coordinated team schedules to optimize resource allocation and coverage.
- Assisted in resolving employee conflicts to maintain a positive work environment.
- Communicated updates and expectations clearly to team members regularly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Ensured compliance with quality control measures and regulations.
- Facilitated communication between departments to enhance workflow.
- Implemented process improvements to streamline operational tasks.
- Monitored production activities to ensure that goods are produced efficiently, on time, within budget, and meet quality standards.
- Ensured safety of personnel by enforcing safety rules in the workplace.
- Troubleshot equipment problems to repair or report diagnostics.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
Accounting Specialist/Operations Manager
Whitetail Ski Resort
Mercersburg
09.2016 - 10.2023
- Coordinated communication between departments regarding budget inquiries.
- Trained new team members on accounting procedures and software use.
- Assisted in accounts receivable, payable and general ledger activities.
- Completed reconciliations of various accounts including petty cash, credit cards and bank accounts.
- Participated in month end closing process by preparing journal entries and accruals.
- Coordinated cross-departmental projects to improve communication and collaboration.
- Facilitated training programs to enhance employee skills and knowledge.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Operation/Senior Project Manager
First Data Merchant Services
Hagerstown
06.1995 - 09.2016
- Developed and implemented production schedules to ensure timely completion of projects.
- Analyzed production processes to identify areas for improvement in efficiency and cost savings.
- Led cross-functional teams to execute project plans and meet deadlines.
- Implemented risk management strategies to identify and mitigate potential issues.
- Facilitated regular team meetings to discuss progress and address challenges.
- Oversaw budget planning and resource allocation for multiple projects simultaneously.
Education
Courses in Management And Development
Hagerstown Community College
Hagerstown, MD01-2005
GED -
James Buchanan High School
Mercersburg, PA06-1990
Skills
- Team leadership
- Problem solving
- Employee relations
- Time management
- Productivity management
- Operational testing
- Safety compliance
- Effective communication
- Workflow supervision
Timeline
ECommerce Associate
Ulta
10.2025 - 12.2025
Operations Supervisor
Remarkets
04.2024 - 08.2025
Supervisor of Factory Operations
Walmart
10.2023 - 04.2024
Accounting Specialist/Operations Manager
Whitetail Ski Resort
09.2016 - 10.2023
Operation/Senior Project Manager
First Data Merchant Services
06.1995 - 09.2016
Courses in Management And Development
Hagerstown Community College
GED -
James Buchanan High School