Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Stewart

Jeannette

Summary

Dynamic and results-driven sales director with over 20 years of proven success in sales and marketing management, team building, and strategic business communication. Expertise in cultivating strong relationships and developing high-performing teams that drive revenue growth and exceed targets. Passionate about leveraging extensive industry knowledge to optimize sales processes and elevate departmental performance. Committed to fostering a collaborative environment that empowers team members and enhances overall organizational success.

Overview

27
27
years of professional experience

Work History

Business Development Executive

Advanced Technologies Solutions
09.2024 - Current
  • Responsible for growing new business sales in the manufacturing space from Western Pa, Ohio and Michigan.
  • Build strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
  • Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.

Account Development Representative

Lumen
06.2023 - 09.2024
  • Responsible for growing new business sales in large enterprise space.
  • Meet assigned sales targets & growing pipeline by utilizing tools like salesforce, LinkedIn sales navigator, Zoominfo, and partners.
  • Work with the internal eco system to design and create sales quotes.
  • Present, negotiate and gain customer buy-in on solutions.
  • Prospecting Via phone, email, social media and cold calling using marketing tools.
  • Manage internal eco system to keep processes moving and quarterly reviews with Dim accounts.
  • Established long-term relationships with clients through consistent follow-ups even after successful deals were closed.

Account Development Representative

Windstream
02.2022 - 06.2023
  • Responsible for growing only new business sales in Western PA and West Virginia.
  • Meet assigned sales booking targets & growing pipeline in territory by utilizing tools like salesforce, LinkedIn sales navigator, 6sense, and outreach.
  • Work with Direct and Indirect relationships to grow partnerships.
  • Prospecting Via phone, email, social media and cold calling.
  • Manage clients experience while engineers and customer success reps manage the backend process.

Strategic Account Manager

Enkompas Technology
09.2020 - 02.2022
  • Responsible for growing only new business for the organization through our offerings of managed IT services, strategic resourcing and behavioral health analytic tools.
  • Utilizing tools like UCaaS, CaaS, and Kaseya to prospect new opportunities.
  • Walkthrough client's organizations to document current network infrastructure and utilization of technology.
  • Present virtually and on-prem meetings to gain next steps and/or present solutions.
  • Manage clients experience while engineers and customer care reps convert software’s and databases.
  • Served as the primary point of contact for all account-related matters, building trust with key decisionmakers.

Regional Account Manager

Humanscale
11.2018 - 09.2020
  • Product lunch and learns to promote the understanding and importance of Humanscale products and the design to Architect and design firms, dealers and End Users.
  • Find opportunities by making calls/ networking and Close quality business through end user opportunities, dealer relationships and marketing influence.
  • Educating end users, dealers and designers of the importance of ergonomics in the workplace.
  • Update info CRM to forecast properly and manage all orders from dealers to provide a seamless install.

Regional Account Manager

Amcom
07.2008 - 11.2018
  • Archives regional sales operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
  • Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; Initiating corrective actions.
  • Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.
  • Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.
  • Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.

Sales Rep/ Customer care

Total Document Solutions
01.2005 - 07.2008
  • Served as an integral member of the team delivering single-year sales increase of 18%, benchmarking year-end revenues of $750k in 2006.
  • Consistently exceeded 300 cold and follow-up calls weekly, earning recognition as top rep based on call volume/ production.
  • Awarded 'Rep of the Quarter' (12/07) for sales, service and relationship-building excellence.
  • Nominated by manager for ' Sales Rep of the Year' award (2007).
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Production Planner/ Inventory Specialist

St. George Crystal Ltd.
06.1998 - 10.2004
  • Reviewed and analyzed monthly production plans against target volume against capacity and resources.
  • Monitored and evaluated productivity.
  • Coordinated requirements for subcontractors according to customer requirements.
  • Monitored and maintained material shortage reports.
  • Developed production schedules according to deadlines for existing orders and sales forecasting.
  • Coordinated material procurement efforts, ensuring on-time availability of components for uninterrupted production cycles.

Education

High School Diploma -

Jeannette Senior High School
Jeannette, PA
05.1998

Skills

  • Sales strategy development
  • Effective team leadership
  • Client support
  • Collaborative decision-making
  • Social media engagement
  • Strategic client outreach

Timeline

Business Development Executive

Advanced Technologies Solutions
09.2024 - Current

Account Development Representative

Lumen
06.2023 - 09.2024

Account Development Representative

Windstream
02.2022 - 06.2023

Strategic Account Manager

Enkompas Technology
09.2020 - 02.2022

Regional Account Manager

Humanscale
11.2018 - 09.2020

Regional Account Manager

Amcom
07.2008 - 11.2018

Sales Rep/ Customer care

Total Document Solutions
01.2005 - 07.2008

Production Planner/ Inventory Specialist

St. George Crystal Ltd.
06.1998 - 10.2004

High School Diploma -

Jeannette Senior High School

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Denise Stewart