Dennis Bard
Pittsburgh,PA
Summary
Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
32
32
years of professional experience
Work History
Operations Manager
Jc Ehrlich
09.2021 - Current
- Schedule review,payroll management,ccm’s,Trusted advisor tracker,Lead Meetings,Review Azuga daily,complete check out calls daily, Order material for the district,review cancellations weekly
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Technician - CFT
Jc Ehrlich
10.2012 - 09.2021
- Certified field trainer,Interact with customers daily,Treated Homes and Businesses, Route one sales,Trained new technicians,Wild life trapping
Operations Manager
Greentree Hardware
09.1994 - 10.2012
- Day to Day Business Operations ,Employee Hiring,Cash Management,Ordering,Customer service,Paying Vendors
- Managed time efficiently in order to complete all tasks within deadlines.
- Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
- Contributed to leadership team for implementing company policies and procedures.
- Saved costs by efficiently procuring warehouse inventory utilizing Oracle.
- Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
Education
Diploma -
Carrick High School
Pittsburgh, Pa06-1995
Skills
- Strong organization skills
- Managing Self
- Problem-Solving
- Manage reorder budget
- Motivate the team
- Efficient at time management
- Customer Service
- Employee development
- Customer and vendor relations
- Staff supervision
- Customer relationships
- Coaching and mentoring
LANGUAGES
English
AWARDS
Wow Awards
Timeline
Operations Manager
Jc Ehrlich
09.2021 - Current
Technician - CFT
Jc Ehrlich
10.2012 - 09.2021
Operations Manager
Greentree Hardware
09.1994 - 10.2012
Diploma -
Carrick High School