Dennis DeJesus

Oversee Kutztown and Camp Hill Terminals.

Monitor respective fleets to ensure all late events are actioned

Report on daily/weekly capacity and any overages or shortages that may impact the business

Assess revenue report for Empty Leg Miles, Empty Mile %, Total Leg Revenue, Loaded RPM

Ensure payroll deadlines are met each week including NSPR, Guaranteed Top Up, Flat Rate pay, Inconsistent Locations, Holiday Pay etc. Assist with any driver pay discrepancies..

Maintain acceptable level of image upload compliance and delegate follow up to fleet managers for under performers

Review tractor utilization report, audit tractor assignments on respective fleets, ensure all PM is booked in a timely fashion. Report on KPI's to business

Review KPI's at Terminal Level

Customers at risk, LOS Performance, action plans, LRW Review and accountability

Team and Staff development

Ensure fleet managers have DIMS events followed up, monitor driver retention/recruiting/fuel/orientation tasks etc. Report on KPI's to business

Business Progression

• Directly manage and oversee the Northeast Region for Ashley Distribution Services.
• Supervise, assist and coach Fleet Manager and Assistant Fleet Managers.
• Work with Business Development team to increase 3rd Party Revenue and opportunities for all freight divisions.
• Work directly with Key customers to monitor on time performance and report that back to all team members.
• Work directly with Customer Service on key account delivery windows and expanding them to increase our on time performance.
• Work directly with Routing team to improve ways of routing to decrease our empty and out of route miles and also increase throughput.
• Review potential lanes on a monthly basis for Fleet to take over from a profitability standpoint.
• Monitor throughput and work with team members on ways to improve and adjust accordingly based off volume.
• Review KPI's with team members on weekly basis and review areas of concern and ways of improvement.
• Work with DC partners on capacity concerns and adjust when issues arise.
• Manage and monitor assets to ensure idle time is kept to a minimum.
• Work with recruiting managers on weekly basis on openings and focus on areas of concern from a hiring standpoint.
• Work with current Ambassadors on area's of improvement and bring those ideas and feedback to our HR and Recruiting Dept.
• Make employment decisions and recommendations on hiring and advancements as well as terminations.
• Demonstrate the companies core and growth values in all job functions.
• Monitor phone stats and hire team members to ensure all hours of operations are being covered.

• Manage and oversee the day to day activities of the operations team.
• Make Employment decisions and recommendations on hiring and advancements as well as terminations.
• Work with DC partners on capacity concerns and adjust when issues arise.
• Monitor throughput and work with team members on ways to improve and adjust accordingly based off volume.
• Review KPI's with team members on a weekly basis and review areas of concerns and ways of improvement.
• Administer performance reviews and work with team members on making improvements as well as provide coaching and training.

• Manage Ashley Ambassadors and assist with any issues that may arise.
• Work directly with customers on delivery concerns.
• Work with HR dept on administering Corrective Actions as well as working with recruiting on hiring efforts.
• Work with Shop team on assigning tractor as well as ensuring equipment remains in DOT compliance.
• Oversee the team members in the Leesport office.

• Manage key accounts such as Nestle for both the West Coast and East Coast.
• Negotiate rates with carriers, current customers and potential Customers
• Track Shipments from pick up to delivery to ensure 100% satisfaction.
• Cold call potential clients as well as setting up meetings to discuss freight options.
• Reviewed and bid on potential freight out of different markets.
• Managed both dry and refrigerated freight.
• Managed both LTL and Full Truckload accounts.

• Ensure that each dispatcher and driver completed their assigned duties efficiently, effectively and accurately.
• Develop and maintain relationships with current and potential customers.
• Work to drive out inefficiencies in the process of shipping and delivering.
• Ensure all service failures are handled and corrected to prevent future occurrences.
• Solve problems, develop and review procedures.
• Be on call for any customer and or driver needs that may arise throughout the day/night.
• Negotiate rates with current customers and brokers to obtain maximum profit and efficiency.
• Coordinate and supervise LTL and Full Truckload dispatching and tracking.
• Ensure hours of service and DOT compliance.
• Find LTL freight to match up with dedicated customer deliveries.

• Maintain and edit customers dedicated schedules.
• Manage 300 or more drivers daily routes, vacation and PTO
• Ensure drivers are within DOT regulations.
• Create and edit drivers dedicated schedules based off Hours of service and domicile location.
• Create and Maintain both customer and drivers daily routes in dispatching software.
• Cover daily open routes due to drivers being on vacation or a route not being part of a dedicated schedule.
• Supervise office staff of 5 or more members.

• Coordinate with customers, suppliers, carriers and internal Penske team and supervise to plan, secure and resolve transportation challenges.
• Support supervisor on process management activities and customer communication.
• Indirect team management and responsibilities delegated by supervisor or account manager.
• Run metrics and measure to manage process controls.
• trained the team on load planning activities and created standard operating procedures.
• plan and optimize shipments into loads using Penske transportation management system.
• Respond to internal and external customer inquiries.
• Managed inbound and outbound freight for Polaris DC's using transportation management system.
• Secured freight using least cost carrier and most reliable to ensure that Polaris production was not effected.
• Ensure deliver appointments are received in a timely manner.
• Managed the DC transfer process using least cost carrier.