Dennis Paley
Newtown
Summary
Solar Operations Expert with deep experience in end-to-end project execution, process optimization, and client relationship management. Proven ability to rapidly adapt to new industries, earn promotions, and take ownership of high-impact operations. Experienced in managing full project lifecycles, improving processes, and delivering results in fast-paced environments. Bi-lingual, speaking fluently in English as well as Russian. Recognized for quickly earning promotions and driving measurable operational improvements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Manager
Exact Solar
10.2023 - 06.2025
- Promoted within 4 months to lead service operations in a new industry, taking ownership of all service-related processes
- Managed 5–10+ service requests daily, overseeing client intake, scheduling, dispatching, invoicing, and project coordination
- Handled customer communications, provided tailored solutions, and maintained high levels of client satisfaction
- Oversaw end-to-end project execution while balancing sales, operations, and administrative responsibilities
- Improved internal processes, reducing turnaround times and increasing repeat service requests and referrals
- Built strong client relationships by simplifying complex issues and delivering efficient, cost-effective solutions
Sales Representative
PosiGen
06.2025 - 12.2025
- Conducted high-volume outreach, consistently generating and attending in-person sales appointments
- Presented and sold long-term residential agreements, clearly explaining value, performance, and contract terms
- Built strong rapport with prospects through confident communication, objection handling, and needs-based selling
- Developed a referral network generating ~30% of total leads, reducing reliance on cold outreach
- Managed the full sales cycle independently from initial contact through project completion, ensuring seamless client experience
- Led new hires in sales performance and earned a performance bonus within the first two months
Valet Manager
Open Door Hospitality
01.2018 - 01.2020
- Promoted to manage high-end events and VIP client accounts
- Coordinated logistics, staff, and on-site operations to ensure smooth execution
- Maintained strong client relationships through professionalism and responsiveness
- Improved internal processes, contributing to higher customer and staff satisfaction
Education
Associate’s Degree - Business
Bucks County Community College
01-2019
Skills
- Operations Management
- End-to-End Solar Process Expertise
- Process Improvement
- Project Coordination & Execution
- Lead Generation & Referral Development
- Scheduling & Dispatching
- Problem Solving & Troubleshooting
- Communication & Negotiation
Websites
Certification
Solar Edge Solar Certified Technician
Enphase Solar Certified Technician
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Sales Representative
PosiGen
06.2025 - 12.2025
Service Manager
Exact Solar
10.2023 - 06.2025
Valet Manager
Open Door Hospitality
01.2018 - 01.2020
Associate’s Degree - Business
Bucks County Community College