Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dennis Robbins

Hawley

Summary

Dynamic Maintenance Technician with proven expertise at McDonald's Restaurant, excelling in preventive maintenance and mechanical troubleshooting. Recognized for reducing downtime through swift diagnostics and repairs, while fostering a safer work environment. Strong problem-solving skills complemented by a commitment to high-quality service and efficient project completion.

Overview

45
45
years of professional experience

Work History

Maintenance Technician

McDonald's Restaurant
07.2010 - 02.2025
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.

Maintenance Technician

Walmart.com
01.1990 - 03.2013
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Improved machine efficiency, conducting regular diagnostics and repairs.
  • Conducted energy audits to identify savings opportunities, resulting in significant decrease in utility expenses.
  • Implemented digital maintenance request system, improving response times and tracking of maintenance issues.

Locksmith

Owner Operator Independent
01.1980 - 03.2000
  • Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
  • Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
  • Used key cutting machines to duplicate or cut new keys.
  • Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
  • Gained expertise in working with various brands of locks including electronic keypads, deadbolts, padlocks, safe combinations among others.
  • Assisted customers with selecting appropriate lock systems based on their specific requirements and preferences.
  • Cut keys accurately using specialized equipment, ensuring precision fit and function for clients.
  • Developed a loyal customer base through consistent delivery of high-quality service, professionalism, and attention to detail.
  • Improved security for clients by installing and maintaining various types of lock systems.
  • Enhanced client satisfaction by providing prompt, professional service in emergency situations.
  • Educated clients on proper lock maintenance and usage to extend product life and prevent malfunctions.
  • Maintained accurate records of completed jobs, customer information, and payments received to facilitate efficient business operations.
  • Effectively managed time schedules allowing simultaneous completion of multiple appointments and projects.
  • Maintained a clean work environment while completing tasks to minimize disruption to clients'' homes or businesses.
  • Troubleshot and repaired malfunctioning locks, restoring functionality and ensuring security.
  • Installed new door hardware such as locks, plates, and closers
  • Used devices to open door locks without keys.
  • Repaired panic hardware and alarm detection connections on doors.
  • Built strong relationships with suppliers leading to timely delivery of quality materials at competitive prices.
  • Increased overall efficiency by streamlining workflow processes and implementing time-saving techniques when servicing locks or cutting keys.
  • Promoted the company''s services through active participation in community events, generating increased brand awareness and attracting new clientele.
  • Stayed up-to-date on industry advancements through ongoing education, certification renewals, and attending trade shows or seminars.
  • Communicated with customer about specific security needs, adapting plans to meet needs and budget constraints.
  • Conducted comprehensive assessments of home and business security needs to provide tailored recommendations for improvements.
  • Gave accurate quotes prior to starting projects, breaking down amounts into detailed line items.

Education

Time Manament

Career Online
Illinois City, IL
03-2018

Skills

  • Preventive Maintenance
  • Building maintenance
  • Mechanical troubleshooting
  • Troubleshooting skills

Timeline

Maintenance Technician

McDonald's Restaurant
07.2010 - 02.2025

Maintenance Technician

Walmart.com
01.1990 - 03.2013

Locksmith

Owner Operator Independent
01.1980 - 03.2000

Time Manament

Career Online

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Dennis Robbins