Summary
Overview
Work History
Education
Skills
Timeline
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Denys Duzinkevych

-
Bensalem

Summary

Dynamic Assistant Manager at American Eagle Outfitters with a proven track record in operations management and customer service. Enhanced customer satisfaction through effective problem-solving and team leadership, fostering loyalty and repeat business. Skilled in inventory management and staff training, driving performance and maintaining a positive work environment.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Assistant Manager

American Eagle Outfiters
06.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Optimized warehouse space usage through regular reorganization efforts that aligned storage locations with demand patterns for products.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Mopped and vacuumed floors to remove residue and restore finished appearance.

Sales Associate

Gas Station
05.2021 - 09.2022
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School Diploma -

Bensalem High School
4319 Hulmeville Rd, Bensalem, PA 19020
05.2001 -

Skills

    Operations management

    Team leadership

    Employee performance evaluations

    Problem-solving

    Task delegation

    Decision-making

    Time management

    Customer service

    Adaptability and flexibility

    Team collaboration

    Staff training and development

Timeline

Assistant Manager

American Eagle Outfiters
06.2023 - Current

Sales Associate

Gas Station
05.2021 - 09.2022

High School Diploma -

Bensalem High School
05.2001 -

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