DEONNA JACKSON
Lansdowne
Summary
Results-driven benefits professional with proven track record in managing employee benefits programs. Skilled in strategic planning, policy implementation, and regulatory compliance. Strong focus on team collaboration and achieving measurable results. Adaptable, reliable, and ready to meet evolving needs of any organization.
Overview
25
25
years of professional experience
Work History
Benefits Manager
Panoramic Health
04.2025 - Current
- Provide strategic guidance and subject matter expertise for health, welfare, and retirement benefit programs across a multi-state employee population.
- Lead wellness initiatives, oversee vendor relationships, and ensure compliance with ERISA, ACA, COBRA, and IRS regulations.
- Manage 401(k) administration, including audit support, nondiscrimination testing (NDT), and coordination with third-party administrators.
- Collaborate with Payroll, HRIS (Dayforce), Legal, and Finance teams to streamline benefit operations and improve data accuracy.
- Support Form 5500 filing and resolve complex benefits issues for clinical and non-clinical staff.
Benefits Manager
Bridge Home Health and Hospice
07.2022 - 02.2023
- Provides subject matter expertise and operational oversight for all employee benefit programs, including health, welfare, and retirement plans.
- Ensures compliance with ERISA, COBRA, ACA, and other federal/state regulations by leading benefits audits and implementing process improvements.
- Partners with HRIS, Payroll, Finance, and Legal teams to optimize benefits administration, eligibility tracking, and compliance reporting.
- Manages self-funded insurance plans and vendor relationships, negotiating contracts to reduce costs and enhance employee offerings.
- Leads benefit integration projects, open enrollment setup, testing, and system enhancements in collaboration with external vendors and internal stakeholders.
- Conducts ongoing benefits data audits, resolves discrepancies, and presents findings to senior leadership with recommendations for enhancements.
- Remote
Senior Benefits Manager
CLEAResult
05.2020 - 07.2022
- Led benefits administration for 4,000+ employees, ensuring seamless enrollment, eligibility tracking, and compliance with federal and state regulations.
- Oversaw benefits platform setup, testing, and data integrity to ensure accuracy in plan offerings and payroll deductions.
- Key stakeholder in benefits RFP and renewal processes, assisting with contract and insurance policy reviews.
- Developed and executed employee benefits education campaigns to improve understanding and engagement.
- Managed Affordable Care Act compliance processes, including monthly reporting and audits between ADP and ACA partners.
- Remote
Senior Benefits/HRIS Manager
Mercy Health System
08.2017 - 05.2020
- Led HRIS and benefits integration efforts, ensuring seamless transition of employee benefits during system upgrades and organizational changes.
- Developed compliance strategies to maintain adherence to ACA, ERISA, and COBRA regulations.
- Partnered with Payroll, Legal, and Finance teams to streamline benefits processing and reporting.
- Provided training and guidance to HR teams on benefits policies, compliance requirements, and system functionalities.
Benefits/HRIS Manager
Parkway Corp
01.2013 - 08.2017
- Managed benefits eligibility setup, life events processing, and compliance audits to maintain accuracy and compliance.
- Partnered with external vendors to ensure smooth benefits administration and data integrity.
- Designed and implemented wellness initiatives that increased employee engagement by 35%.
Benefits Specialist
Beneficial Bank
05.2009 - 01.2013
- Administered benefits programs for 1,000 employees, ensuring compliance with regulatory requirements.
- Assisted with benefits contract negotiations and implementation of plan modifications.
- Conducted regular audits to ensure data accuracy and compliance with reporting requirements.
Senior Benefits Administrator
Research Pharmaceutical Services Inc
03.2006 - 05.2009
- Managed benefits administration, including health, retirement, and tuition reimbursement programs.
- Analyzed benefits data to recommend improvements and enhance employee satisfaction.
- Remote
Benefits Administrator
Aramark
01.2000 - 03.2006
- Administered health and welfare benefits, ensuring smooth enrollment processes and regulatory compliance.
- Partnered with employees and HR teams to resolve benefits-related inquiries and issues.
Education
Bachelor of Science - Business Management
Southern University and A&M College
Skills
- Compliance (ERISA, COBRA, ACA, Form 5500)
- HRIS Systems
- Vendor Management & Plan Negotiation
- Self-Funded Insurance & Cost Optimization
- Process Improvement & Strategic Planning Implementation
Timeline
Benefits Manager
Panoramic Health
04.2025 - Current
Benefits Manager
Bridge Home Health and Hospice
07.2022 - 02.2023
Senior Benefits Manager
CLEAResult
05.2020 - 07.2022
Senior Benefits/HRIS Manager
Mercy Health System
08.2017 - 05.2020
Benefits/HRIS Manager
Parkway Corp
01.2013 - 08.2017
Benefits Specialist
Beneficial Bank
05.2009 - 01.2013
Senior Benefits Administrator
Research Pharmaceutical Services Inc
03.2006 - 05.2009
Benefits Administrator
Aramark
01.2000 - 03.2006
Bachelor of Science - Business Management
Southern University and A&M College
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