Dereck Drake
Erie
Summary
Adept at driving customer satisfaction and enhancing relationships, I leveraged CRM proficiency and exceptional time management at MSC Industrial Supply to exceed sales targets. My proactive approach in both consultative sales and warehouse management, ensuring compliance with OSHA standards at Perry Mill Supply, showcases my ability to blend hard and soft skills effectively.
Personable and driven individual with strong interpersonal and communication skills, well-suited for client-focused roles. Possesses foundational understanding of sales strategies and CRM software, coupled with ability to quickly learn and apply advanced sales techniques. Aims to drive significant growth and positive client relationships.
Overview
35
35
years of professional experience
Work History
Key Account Sales Consultant
MSC Industrial Supply
04.2006 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Warehouse Manager
Perry Mill Supply
03.1990 - 03.2006
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Education
High School Diploma -
McDowell
Erie, PA06-1982
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
Timeline
Key Account Sales Consultant
MSC Industrial Supply
04.2006 - Current
Warehouse Manager
Perry Mill Supply
03.1990 - 03.2006
High School Diploma -
McDowell
Similar Profiles
Melvin MendozaMelvin Mendoza
Key Account Sales Manager at MSC Industrial SupplyKey Account Sales Manager at MSC Industrial Supply
Tim JohnsonTim Johnson
Metalworking Specialist at MSC Industrial SupplyMetalworking Specialist at MSC Industrial Supply
Rodney RobinsonRodney Robinson
Warehouse Associate at MSC Industrial SupplyWarehouse Associate at MSC Industrial Supply