Derek Boring
Altoona,PA
Summary
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
18
18
years of professional experience
Work History
District Manager
T-Mobile
09.2017 - Current
- Supervised 10 locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Store Manager
Nu-Wave Wireless (Sprint)
10.2016 - 08.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Manager
Nu-Wave Wireless (Sprint)
05.2016 - 11.2016
- Encouraged the sales staff to cross-sell complementary products and services to customers.
- Interacted with customers as they entered the store to determine what their needs were.
- Immediately addressed problems with customers to promote quick and successful resolution.
- Interviewed job candidates and passed quality candidates on to the store manager.
Laborer
General Cable
01.2007 - 09.2015
- Read Specification Sheets to determine product to be produced.
- Produced products that met or exceeded all quality requirements.
- Operated and preformed basic level maintenance on large machines.
- Participated in lean projects to help improve production, quality, safety, or cleanliness within the facility.
- Certified Lean Technician through General Cable.
Education
High School Diploma -
Hollidaysburg Area Senior High School
Hollidaysburg, PA01.2005
Associate of Science - Information Science And Technology
Pennsylvania State University
University Park, PASkills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Multi-unit management
- Goal setting and performance metrics
- Sales management
- Customer relations
- Operations management
- Staff development
Timeline
District Manager
T-Mobile
09.2017 - Current
Store Manager
Nu-Wave Wireless (Sprint)
10.2016 - 08.2017
Assistant Manager
Nu-Wave Wireless (Sprint)
05.2016 - 11.2016
Laborer
General Cable
01.2007 - 09.2015
High School Diploma -
Hollidaysburg Area Senior High School
Associate of Science - Information Science And Technology
Pennsylvania State University
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