Derek Johnston
Middletown
Summary
Seeking a management position to further grow my knowledge and expertise of the Commonwealth mail processing center.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Owner
Rocky’s 3D Printing
Middletown, PA
07.2025 - Current
- Managed production workflow for 3D printing projects, ensuring timely delivery and quality standards.
- Developed and implemented inventory management system to track materials and supplies efficiently.
- Trained new staff on 3D printing processes and safety protocols, fostering a collaborative work environment.
- Enhanced customer service experience by providing technical support and customized solutions for clients.
- Oversaw financial transactions, maintaining accurate records of sales and expenses for business sustainability.
- Coordinated marketing efforts through social media platforms to increase brand awareness and customer engagement.
- Established partnerships with local businesses to expand service offerings and drive revenue growth.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Mail Clerk
Senate of Pennsylvania
Harrisburg, PA
11.2008 - Current
- Sorted and distributed incoming mail and packages efficiently.
- Maintained accurate records of package transactions and deliveries.
- Operated mailing equipment, including label printers, xray machines, Smith detection ion scan 600, and trace analysis machines when management is off.
- Coordinated with team members to ensure timely delivery of correspondence.
- Implemented organization strategies for archiving important documents effectively.
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names and departments.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow.
- Labeled packages with clear, correct information to reduce mailing errors.
- Contributed to a positive work environment through maintaining a clean, organized, and safety-compliant mailroom facility.
- Processed and organized incoming mail for distribution to appropriate departments.
- Collaborated with other departments when necessary to resolve any discrepancies or issues related to incoming or outgoing mail items.
- Demonstrated excellent attention to detail while inspecting packages for damage or improper labeling before sending them out for delivery.
- Fostered collaborative work environment, leading to increased morale among mailroom team.
- Assisted in implementation of new mail management strategies increasing operational efficiency.
Education
High School Diploma -
Dauphin County Technical School
Harrisburg, PASkills
- Proficiency in computers and programming
- Mechanically inclined
- Scheduling and dropping off vehicles for service
- Able to take constructive criticism, and correct mistakes
- Work very well with others
- Loyal
Certification
Safe conducts of xray analysis and explosive detection.
Timeline
Owner
Rocky’s 3D Printing
07.2025 - Current
Mail Clerk
Senate of Pennsylvania
11.2008 - Current
High School Diploma -
Dauphin County Technical School