Derek L. Carpenter
West Chester
Summary
Dynamic technical leader with extensive experience at The Boeing Company, excelling in project management and quality assurance. Proven track record in resource acquisition and cross-functional collaboration, driving process improvements that enhanced operational efficiency. Adept at innovative problem-solving and effective communication, consistently delivering high-quality results and fostering strong stakeholder relationships.
Overview
21
21
years of professional experience
Work History
System engineering intigration team Technical liaison/ Lead technical engineer
THE BOEING COMPANY
04.2025 - Current
- Provided technical oversight and approval for approaches, products, tooling, and processes, ensuring alignment with quality standards and operational goals while enhancing overall project performance.
- Implemented first-time quality practices in daily operations, conducting pre-flight briefs with V-22 aircrew to prioritize safety and enhance flight program efficiency.
- Developed innovative solutions to complex problems, applying creative approaches and technical expertise to address challenges and improve project performance.
- Directed resource acquisition and provided technical leadership to cross-functional teams (Operations, Quality, Engineering, and Materials Management), driving continuous process improvements and enhancing operational efficiency.
Program MAnager/ Maintenance controller
THE BOEING COMPANY
10.2022 - 04.2025
- Led the development and execution of project and process plans, ensuring alignment with organizational goals, and establishing policies and procedures to drive operational efficiency and success.
- Managed multi-functional teams (including operations, quality, supply, and production engineering) to acquire resources and lead process improvements, resulting in optimized workflows and improved project outcomes.
- Cultivated and maintained key relationships with customers and stakeholders, serving as the primary interface with Marine Corps, Program Management Aviation 275 (PMA-275), Naval Air Systems Command (NAVAIR), Philadelphia Defense Contract Management Agency (DCMA), and Bell Helicopters to ensure seamless communication and delivery of project milestones.
- Set and communicated clear objectives and goals across teams, ensuring the delivery of high-quality products on time and within scope, resulting in consistently successful project completion.
- Collaborated with customers as the Production Corrective Action Report (PCAR) point of contact, leading formal corrective actions and ensuring effective resolution of quality issues related to non-conforming material or process failure.
FIRST LINE MANUFACTURING MANAGER
THE BOEING COMPANY
09.2021 - 10.2022
- Utilized advanced project management tools (Integrated Champion Environment (ICE), Track Plan, Interactive Electronic Technical Manual (IETMS), Manufacturing Execution System (MES), and Microsoft products) to track costs and schedules, ensuring projects were completed on time and within budget.
- Motivated and empowered teams by setting clear priorities and leveraging One Boeing Production System (One BPS) best practices, including tier meetings and kamishibai, to ensure high performance and achievement of operational goals.
- Prepared and presented executive summaries to program and business unit leadership, providing insights into project performance, challenges, and strategic recommendations for improvement.
- Acted as FOD Council Representative for the Common Configuration Readiness and Modernization (CC-RAM) program, ensuring critical issues and findings were communicated to the factory team and addressed promptly to maintain operational safety and compliance.
- Championed continuous improvement initiatives, fostering a culture of innovation and teamwork to implement new strategies that enhanced product quality and optimized manufacturing processes.
AIRCRAFT TECHNICIAN/ CC-RAM FINAL ASSEMBLY LEAD
THE BOEING COMPANY
03.2020 - 09.2021
- Assembled complex mechanical and electrical components for aircraft, adhering to assembly drawings, specifications, and shop orders to ensure precision and compliance with quality standards.
- Provided instruction and oversight to maintenance personnel, guiding team members in aircraft maintenance tasks, ensuring adherence to safety protocols and achieving efficient, high-quality results.
- Developed and implemented process improvements related to aircraft assembly, tooling, support equipment, and material usage, enhancing operational efficiency and reducing time/costs associated with production and maintenance activities.
- Executed comprehensive aircraft maintenance tasks, including corrosion inspections, component installations, functional checks, and troubleshooting, ensuring aircraft were operational and met all safety requirements.
MV-22 QUALITY ASSURANCE REPRESENTATIVE/ Manager
AVMAC LLC
07.2014 - 03.2020
- Led cross-functional teams as Phase Crew Coordinator, Maintenance Controller, and Quality Assurance Representative, ensuring seamless coordination and adherence to operational goals and safety standards.
- Served as the primary Maintenance Liaison with 117 internal contractors, fostering strong relationships with customers, peers, and external entities to ensure clear communication and successful project outcomes.
- Led the Quality Assurance Division, implementing systematic inspections and rigorous monitoring processes to ensure compliance with aviation, safety, and operational risk management standards, resulting in improved overall quality and safety.
- Reviewed technical publications and directives to derive application to the Maintenance Department, ensuring that maintenance operations aligned with the latest standards and regulations.
- Led a technical task force to identify and resolve maintenance challenges, gathering and analyzing quality-related data to provide actionable recommendations that improved overall maintenance quality and efficiency.
- Conducted comprehensive audits of work centers, programs, and personnel to ensure adherence to safety protocols and compliance with governing manuals, contributing to improved operational safety and reduced risks.
MECHANIC/ Quality Assurance Representative
United States Marine Corps
07.2005 - 07.2014
- Led and managed a team of 30 Marines as Shop Supervisor and Senior Shift Supervisor, ensuring efficient operations, high performance, and adherence to safety and maintenance standards.
- Performed scheduled, unscheduled, and periodic inspections and maintenance on aircraft, ensuring operational readiness and compliance with maintenance protocols and timelines.
- Evaluated composite and metal repairs using precision measuring equipment, ensuring the accuracy and quality of repairs and contributing to extended aircraft lifespan and performance.
- Conducted thorough corrosion detection and treatment, repairing corrosion damage and implementing preventative measures to ensure aircraft integrity and longevity.
- Promoted and enforced risk management practices across all Marine team members, ensuring safety standards were followed in daily tasks and minimizing operational hazards.
Education
Associate of Arts -
Coastal Carolina Community College
Jacksonville, NCSkills
- Technical oversight
- Resource acquisition
- Project management
- Corrective action reporting
- Quality assurance
- Customer relationship management
- Cross-functional collaboration
- Process improvement
- Schedule coordination
- Problem solving
- Effective communication
- Team leadership
- Innovative solution development
- Assertiveness
- Conflict mediation
Qualifications Summary
Accomplished Aviation Subject Matter Expert with over 20 years of experience in both Military and Civilian Aviation, specializing in leadership, operational excellence, and aviation maintenance. Results-oriented leader with a proven track record of cost-effective problem-solving, team development, and driving continuous improvement in high-pressure environments.
Timeline
System engineering intigration team Technical liaison/ Lead technical engineer
THE BOEING COMPANY
04.2025 - Current
Program MAnager/ Maintenance controller
THE BOEING COMPANY
10.2022 - 04.2025
FIRST LINE MANUFACTURING MANAGER
THE BOEING COMPANY
09.2021 - 10.2022
AIRCRAFT TECHNICIAN/ CC-RAM FINAL ASSEMBLY LEAD
THE BOEING COMPANY
03.2020 - 09.2021
MV-22 QUALITY ASSURANCE REPRESENTATIVE/ Manager
AVMAC LLC
07.2014 - 03.2020
MECHANIC/ Quality Assurance Representative
United States Marine Corps
07.2005 - 07.2014
Associate of Arts -
Coastal Carolina Community College