Derek Spangler
Hondru Auto Group
Lititz
11
years of professional experience
Dynamic sales professional with 20 years in the auto industry, recognized for exceptional customer service and problem-solving skills. Proven track record in fostering client relationships and enhancing customer satisfaction.
Work History
Sales Associate
3 Years- Facilitated vehicle demonstrations, highlighting features and benefits to enhance customer experience.
- Assisted customers in identifying vehicle options based on preferences and budgetary needs.
- Managed customer inquiries efficiently, providing timely information on financing and warranty options.
- Collaborated with sales team to develop promotional strategies that increased showroom traffic.
Sales Associate
2 Years 1 Month- Developed strong relationships with clients, resulting in repeat business and referrals for the dealership.
- Maintained up-to-date knowledge of inventory, enabling informed recommendations to prospective buyers.
- Processed sales transactions accurately, ensuring compliance with dealership policies and procedures.
- Conducted follow-up communications post-sale to ensure customer satisfaction and address any concerns.
Owner
5 Years 8 Months- Developed and implemented strategic marketing initiatives to increase brand visibility.
- Oversaw financial management, including budgeting and expense tracking, to optimize profit margins.
- Cultivated strong vendor relationships to negotiate favorable terms and pricing for automotive parts.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Attended auctions frequently to buy & sell inventory
Education
No Degree - Business Administration
Skills
CRM management
Customer service
Problem-solving skills
Time management
Sales transactions
Teamwork and collaboration
Excellent people skills
Dependable attendance
Accomplishments
Frequently towards the top of the board having been sales associate of the month numerous times over the years, I have held a variety of positions as well; sales manager, used car sales manager and owner operator
Timeline
Sales Associate
Hondru Auto Group
06.2017 - 06.2020Read More
Sales Associate
Brubaker Chrysler Jeep
05.2015 - 06.2017Read More
Owner
A&S Automotive LLC
07.2009 - 03.2015Read More
Shippensburg University of Pennsylvania
No Degree from Business Administration
Read More