Derek Stipetich
Canonsburg
Summary
Dynamic and results-oriented Operations Leader with extensive experience in student transportation, financial services, and vendor management. Proven success in leading teams of over 40 members while fostering strong partnerships with school districts and enterprise clients to ensure safe, efficient, and compliant operations. Expertise in project management, staff development, budget control, and process improvement drives a commitment to enhancing customer satisfaction and operational excellence. Strategic thinker dedicated to delivering impactful solutions that align with organizational goals.
Overview
28
28
years of professional experience
Work History
Location Manager
First Student
07.2024 - 11.2025
- Manage daily student transportation operations for three school districts, including routes, coverage, and scheduling.
- Lead and develop a team of 41 drivers and 45 total employees to deliver safe, on-time service.
- Ensure adherence to safety and regulatory requirements; reinforce policies and conduct regular team communications.
- Partner with district administrators to resolve service issues, implement process improvements, and drive customer satisfaction.
- Coordinate fleet readiness with maintenance to minimize downtime and improve reliability.
- Monitor staffing, attendance, and performance metrics to optimize efficiency and budget control.
- Oversaw daily operations of transportation routes, ensuring timely and safe service delivery.
- Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
- Optimized transportation routes for equipment and personnel, reducing travel time and costs.
- Resolved logistical challenges, adapting plans to accommodate unexpected changes in weather or availability.
- Coordinated maintenance schedules to optimize fleet performance and reduce downtime.
Account Relationship Manager
CSI
11.2022 - 06.2024
- Managed client relationships across information technology, banking operations, compliance, and risk management.
- Supported technology planning and facilitated projects and objectives to meet client roadmaps.
- Collaborated on on-site core and ancillary implementations; provided consultative cross-selling of CSI products.
- Served as Product Planner/Specialist within assigned product areas.
- Cultivated long-term relationships with clients to enhance satisfaction and retention.
- Developed tailored account strategies to meet diverse client needs and drive engagement.
Vendor Manager
Radian Settlement Services Inc.
07.2021 - 08.2022
- Supervised 100+ vendors nationwide; monitored performance against SLAs and drove remediation to restore compliance.
- Reviewed/awarded contracts and presented large recommendations to senior leadership.
- Onboarded vendors and communicated expectations; established workflow guidelines across multiple states.
- Partnered with title management and accounting teams to resolve turnaround, accuracy, and rejection issues.
- Built reports to track workshare policy stages and cycle times to improve throughput.
Manager, Title Operations
Radian Settlement Services Inc.
02.2021 - 07.2021
- Led a team of 15 title professionals handling abstracts, title processing, vendor SLAs, and documentation updates.
- Set goals, priorities, and procedures; coached staff and addressed performance gaps.
- Monitored processes and workforce data to identify improvements and maintain service quality and compliance.
- Developed and implemented strategies to improve team efficiency and performance metrics.
- Led cross-functional teams to streamline operational processes and enhance productivity.
President
Quick Search, Inc.
04.2015 - 02.2021
- Founded and led a title company, owning sales, staffing, operations, and financial reporting.
- Grew revenue to ~$1M by building relationships with key decision-makers and delivering solutions.
- Developed budgets, trained staff on new systems, and set performance goals to improve productivity and service.
Vice President, Real Estate
Atapol, Inc.
03.1998 - 03.2015
- Directed sales, operations, and financials for a title services business.
- Recruited and trained staff (75+ on systems and procedures), managed payroll and HR records.
- Implemented process and reporting improvements to enhance customer delivery and track productivity.
Education
BS - Business
Bowling Green State University
Bowling Green, OH01.1993
Skills
- Operations Management
- Customer/Stakeholder Relations (School Districts)
- Location management
- Process Improvement & Project Management
- Budgeting & P&L Awareness
- Vendor Management
- Customer Service & Relationship Management
- Operational efficiency
- Team leadership
Timeline
Location Manager
First Student
07.2024 - 11.2025
Account Relationship Manager
CSI
11.2022 - 06.2024
Vendor Manager
Radian Settlement Services Inc.
07.2021 - 08.2022
Manager, Title Operations
Radian Settlement Services Inc.
02.2021 - 07.2021
President
Quick Search, Inc.
04.2015 - 02.2021
Vice President, Real Estate
Atapol, Inc.
03.1998 - 03.2015
BS - Business
Bowling Green State University