Derling Batista
Lebanon
Summary
Skilled Crew Member/Trainer. Strengths include high quality customer service, ability to foster teamwork, expert in ensuring safety procedures. Leading to increased efficiency and improved employee morale.
Overview
3
3
years of professional experience
Work History
Crew Member/Trainer
McDonald's Restaurant
Lebanon
05.2023 - Current
- Trained new crew members on food preparation and safety procedures.
- Provided training to new crew members on proper customer service and store policies.
- Provided proper costumer service to all costumers ensuring their satisfaction.
- Assisted in managing daily operations during peak hours.
- Monitored inventory levels and communicated needs to management.
- Demonstrated the correct way to manage the register, handle cash, and process credit cards.
- Encouraged a positive working environment.
- Demonstrated correct use of technological tools.
Education
Cedar Crest High School
Lebanon, PASkills
- Customer service
- Employee training
- Team building
- Crew leadership
- Quick thinking
- Fast learner
- Efficient under pressure
- Conflict resolution
- Technology use
- Decision making
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- I could work in a job that requires any constant physical activity.
- Highly proficient in math.
Timeline
Crew Member/Trainer
McDonald's Restaurant
05.2023 - Current
Cedar Crest High School