Dedicated security professional with a proven track record at Sovereign Security Services, excelling in incident reporting and customer service. Skilled in maintaining safety through vigilant monitoring and risk assessment, while ensuring a welcoming environment. Dependable and detail-oriented, committed to enhancing facility hygiene and security standards.
Overview
8
8
years of professional experience
Work History
Security Officer
Sovereign Security Services
01.2025 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Cleaner
Philadelphia Housing Authority
11.2020 - 12.2024
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Emptied trashcans and transported waste to collection areas.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Provided assistance to other staff members with cleaning of difficult areas.
Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Custodian
PGW
03.2017 - 09.2020
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Maintained a well-organized supply closet for easy access to necessary tools.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Moved furniture for cleaning and set up for special events.
Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Education
High School Diploma -
William Penn High School
Philadelphia, PA
06-1991
Skills
Report writing
Incident reporting
Security guard license
General security
Cleaning and sanitizing
Work independently
Responsible and dependable
Customer service
Attention to detail
Time management
Work prioritization
Skilled housekeeper
Accomplishments
Achieved [Result] by completing [Task] with accuracy and efficiency.
Documented and resolved [Issue] which led to [Results].
Achieved [Result] through effectively helping with [Task].