Derrick Diamond

Forest River, Inc. - Elkhart, IN May 2023 to June 2026

• Developed partnerships with current dealers to increase market presence and sales opportunities.
• Trained dealership sales team on product features, improving product knowledge and sales effectiveness.
• Conducted regular dealer visits to assess inventory levels and ensure adequate supply.
• Maintained and supplied inventory to the dealer accounts
• Attended manufacturer and dealer show to feature product
• Worked remotely while planning routes and managing the schedules independently

Sales Manager

Keystone RV Center — Greencastle, PA April 2012 – May 2023

• Led a team of sales professionals, parts staff, and support personnel to exceed monthly, quarterly, and annual revenue goals.
• Managed full sales pipeline operations, ensuring disciplined follow‑up and clean deal structures to enhance customer satisfaction.
• Negotiated profitable deals, maintaining CSI scores and positive online reviews while fostering a high‑energy showroom environment.
• Launched and managed overseas sales channels, expanding market reach and improving gross margins.
• Utilized CRM systems to track customer interactions and analyze sales data, driving improvements in team performance.
• Served as a working manager, stepping into sales, parts, and service roles to sustain operational momentum.
• Held accountability for inventory management, aging, merchandising standards, and alignment with customer demand.
• Supported cross‑department operations including service, finance, and back office to ensure smooth dealership workflow.
• Not only led sales and operations teams but also set up and ran our RV shows from end to end. This included coordinating logistics, managing vendor relationships, organizing inventory placement, ensuring compliance with event requirements, and delivering a polished, customer‑focused experience. These shows consistently drove high engagement and strong sales performance, and they strengthened Keystone’s presence in the regional market.

C&S Wholesale Warehouse — Harrisburg, PA 2000 – 2010

• Selected and prepared grocery orders in high‑volume environment, ensuring accuracy and timely distribution.
• Led warehouse teams as dock lead and team lead, managing order selection, inventory flow, and workflow coordination.
• Operated forklifts and material‑handling equipment while upholding safety protocols as member of warehouse safety committee.