Deseri Buzzard
Camp Hill,PA
Summary
Dynamic and results-driven professional with a strong work ethic, experienced in enhancing guest relations at Jealous Hair Salon. Proven ability to manage inventory and maintain cleanliness while fostering a positive team environment. Adept at styling and customer service, consistently delivering exceptional results and building lasting client relationships.
Overview
12
12
years of professional experience
Work History
Attendent
GSL Maintence
04.2017 - 09.2025
- Operated and maintained cleaning equipment for optimal performance.
- Ensured compliance with safety protocols and guidelines during daily operations.
- Assisted in inventory management and restocking supplies efficiently.
- Collaborated with team members to enhance workflow and service quality.
- Monitored equipment functionality, addressing issues proactively to maintain standards.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
Stylist
Self Employed
06.2015 - 03.2025
- Developed personalized styling plans based on client preferences and trends.
- Cultivated strong client relationships through effective communication and consultation.
- Managed inventory of styling products, ensuring availability and quality control.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Stylist/Owner
Jealous Hair Salon
05.2013 - 09.2015
- Assisted clients in selecting styles that align with personal preferences and trends.
- Learned to operate styling tools and equipment efficiently during client sessions.
- Maintained cleanliness and organization of styling stations to enhance client experience.
- Provided support in inventory management, ensuring availability of essential products.
- Engaged in ongoing training to improve knowledge of hair care products and techniques.
- Adapted quickly to varying client needs, demonstrating flexibility in service delivery.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Increased client confidence by teaching them how to style their outfits appropriately for various situations.
- Mentored junior stylists, providing guidance on best practices in customer service, sales techniques, and fashion expertise.
- Provided constructive feedback during fittings, helping clients refine their personal style preferences.
- Resolved guest complaints about service or style.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Preserved patient safety by following safety protocols.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Managed daily operations to ensure efficient workflow and customer satisfaction
- Established vendor relationships to secure quality supplies at competitive prices
- Monitored inventory levels and conducted regular audits to maintain stock accuracy
- Provided exceptional customer service, addressing inquiries and resolving issues promptly
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Education
High School Diploma -
HACC
Harrisburg, PACosmetologist -
Empire Beauty School
Mechanicsburg, PASkills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Guest relations
- Initiative and Self-motivation
Timeline
Attendent
GSL Maintence
04.2017 - 09.2025
Stylist
Self Employed
06.2015 - 03.2025
Stylist/Owner
Jealous Hair Salon
05.2013 - 09.2015
High School Diploma -
HACC
Cosmetologist -
Empire Beauty School