Desiree Gonzalez
Allentown
Summary
Dynamic Talent Acquisition Specialist with proven success at Phoebe Ministries in enhancing recruitment strategies and fostering diversity initiatives. Skilled in applicant tracking systems and data-driven decision-making, I excel in candidate sourcing and onboarding, while demonstrating exceptional communication and organizational abilities to improve hiring processes and employee retention.
Professional with strong background in talent acquisition, skilled in sourcing, interviewing, and onboarding top-tier candidates. Known for fostering collaborative team environments and adapting quickly to changing recruitment needs. Demonstrates expertise in candidate assessment, relationship building, and strategic hiring processes, consistently driving successful outcomes. Reliable and results-focused, delivering high standards in every aspect of recruitment.
Overview
17
17
years of professional experience
Work History
Talent Acquisition Specialist, HR Recruiter
Phoebe Ministries
01.2024 - Current
- Assisted in coordinating recruitment processes and scheduling interviews for candidates.
- Supported candidate sourcing through job boards, social media, and networking platforms.
- Maintained applicant tracking system to ensure accurate candidate information and status updates.
- Collaborated with hiring managers to understand staffing needs and develop targeted recruitment strategies.
- Conducted initial phone screenings to assess candidate qualifications and fit for roles.
- Facilitated onboarding process by preparing materials and guiding new hires through orientation.
- Provided administrative support in organizing job fairs and recruitment events for outreach initiatives.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Spearheaded diversity recruiting initiatives, resulting in more diverse and inclusive workplace.
- Coordinated with HR team to ensure seamless transition from candidate acceptance to employee onboarding.
HR Coordinator,Compliance and Recruiter Specialist
Ck Hobbie Group/ Healthskil
10.2018 - 01.2024
- Coordinated recruitment processes, including job postings and candidate screening.
- Managed onboarding procedures for new hires, ensuring compliance with company policies.
- Assisted in employee engagement initiatives to enhance workplace culture and retention.
- Maintained accurate employee records using HRIS systems to streamline data management.
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Complied with labor laws and regulations while managing payroll functions efficiently.
- Improved employee retention with targeted professional development opportunities.
- Managed payroll processing, ensuring accuracy and compliance with state and federal regulations.
Premier Phone Banker
Wells Fargo
01.2015 - 09.2018
- Managed high-volume inbound calls, providing exceptional service to clients.
- Educated customers on account features, enhancing product awareness and satisfaction.
- Resolved complex customer inquiries using CRM software, ensuring timely solutions.
- Collaborated with cross-functional teams to streamline processes and improve customer experience.
- Mentored new team members on best practices in customer service and operational efficiency.
- Developed training materials that improved onboarding processes for new employees.
- Provided exceptional customer service through effective communication and problem-solving skills.
- Assisted clients with account inquiries, transactions, and product offerings to enhance financial literacy.
- Maintained up-to-date knowledge on bank products and services to effectively recommend tailored solutions for clients'' needs.
Front Desk Medical Receptionist
Dr. Ocampo
04.2009 - 01.2015
- Managed patient check-in and check-out processes to enhance operational efficiency.
- Scheduled appointments using electronic health record systems to optimize clinic workflow.
- Coordinated communication between patients and healthcare providers to ensure seamless service delivery.
- Developed patient information materials to improve understanding of office procedures and policies.
Education
Bachelor of Science - Psychology
Muhlenberg College
Allentown, PANo Degree -
Lehigh Carbon Community College
Schnecksville, PAHigh School Diploma -
William Allen HS
Allentown, PASkills
- Applicant tracking systems
- Data-driven decision making
- Onboarding processes
- Candidate sourcing
- Screening resumes
- Recruitment
- Talent management
- Work authorizations
- Onboarding support
- Career fair management
- Talent acquisition
- Human resources management systems
- Pre-employment screening
- New hire onboarding
- Retention program development
- Financial analysis
- Workforce management
- Problem-solving
- Multitasking
- Attention to detail
- Adaptability and flexibility
- Excellent communication
- Organizational skills
- Team development
- Hiring and training
- MS office
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Talent Acquisition Specialist, HR Recruiter
Phoebe Ministries
01.2024 - Current
HR Coordinator,Compliance and Recruiter Specialist
Ck Hobbie Group/ Healthskil
10.2018 - 01.2024
Premier Phone Banker
Wells Fargo
01.2015 - 09.2018
Front Desk Medical Receptionist
Dr. Ocampo
04.2009 - 01.2015
Bachelor of Science - Psychology
Muhlenberg College
No Degree -
Lehigh Carbon Community College
High School Diploma -
William Allen HS