Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Desiree Secrest

Osceola Mills

Summary

Accomplished Corrections Sergeant looking to make a difference by getting back into the Healthcare Industry. The skills I've learned over the past decade will only make me a more valuable asset in Healthcare than before.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Corrections Sergeant

Pennsylvania Department Of Corrections
07.2015 - Current
  • Handled inmate counts and searches for missing inmates.
  • Completed daily work report sheets and delegated tasks to employees.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Coordinated responses to emergency situations arising in different prison locations.
  • Supervised 2-11 employees and performance of tasks and managed 120-240 offenders.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Identified issues, analyzed information and provided solutions to problems.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Intermittent Store Clerk

Pennsylvania Liquor Control Board
04.2015 - 07.2015
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Operated POS systems to accurately process customer purchases.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Monitored customers for signs of security concerns and escalated issues to management.

Residential Care Aide

Kingston Manor
04.2014 - 04.2015
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Remained alert to problems or health issues of clients and competently responded.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Filled in for cook when unavailable.

Residential Care Aide

Keystone Garden Estates
03.2012 - 04.2014
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Remained alert to problems or health issues of clients and competently responded.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Cared for clients with diagnoses such as Alzheimer's or Dementia.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Education

Associates in Health Information Technology -

DeVry University
09-2026

GED -

Luzerne County Community College
Nanticoke, PA
04-2009

Skills

  • Calm and level-headed under duress
  • Adaptability and flexibility
  • Time management abilities
  • Interpersonal communication
  • Teamwork and collaboration
  • Observation documentation
  • Responding to emergencies
  • Professional demeanor
  • Dementia care
  • Certified in First Aid/CPR/AED
  • Activities of daily living ADL support

Certification

First Aid/CPR/AED Certified

CISM (Critical Incident Stress Management) Certificate

Timeline

Corrections Sergeant

Pennsylvania Department Of Corrections
07.2015 - Current

Intermittent Store Clerk

Pennsylvania Liquor Control Board
04.2015 - 07.2015

Residential Care Aide

Kingston Manor
04.2014 - 04.2015

Residential Care Aide

Keystone Garden Estates
03.2012 - 04.2014

Associates in Health Information Technology -

DeVry University

GED -

Luzerne County Community College

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Desiree Secrest