Dedicated and detail-oriented Criminal Justice student with a minor in Psychology. Demonstrates strong critical thinking skills and a deep commitment to understanding the complexities of the legal system and human behavior.
Overview
6
6
years of professional experience
Work History
Domestic Realtions Officer1
Lehigh County Courthouse
Allentown, PA
10.2025 - Current
Managed court operations, ensuring adherence to legal procedures and policies.
Coordinated case management activities, enhancing workflow efficiency across departments.
Supervised staff training programs, fostering professional development and team collaboration.
Developed and implemented process improvements, optimizing case processing times.
Analyzed case data to identify trends, informing strategic decisions for operational enhancements.
Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
Secretary
Elite Executive Protection
Allentown, PA
05.2020 - Current
Responded to emails, answering the phone, greeting visiting clients and partners on a daily basis, ensuring the company procedures and policies were followed.
Recorded information, maintained staff record and filling out documents
Maintained fully functional office equipment and organised office supplies inventory
Update information of clients accounts and on employees
Worked with bookkeeping, financial reporting, record management, spreadsheets, and data entry scheduling.
Server
Bj's Restaurant
Trexlertown, PA
06.2021 - 01.2026
Excellent customer service and interpersonal skills
Delivered exceptional guest experiences by fostering a friendly and caring atmosphere in alignment with hospitality standards.
Problem-solved and resolved customer complaints and issues
Participated as an excellent team member to accomplish goals and objectives by the company.
Trained new servers on menu items and service protocols, improving team performance.